As a Technical Support Specialist, you will interact with customers to respond to inquiries about products and services. Responsibilities include troubleshooting technical issues, maintaining records in a CRM, curating knowledge articles, and ensuring high customer satisfaction through effective communication.

The DTT Command and Control SME provides expertise in doctrinal training and supports collective training for military operations. Responsibilities include scenario development, exercise planning, mentorship, safety enforcement, and the creation of training materials while coordinating with military units during training events.