Top Senior Level Customer Success Jobs in Wilmington, NC

As a Senior Partner Implementation Specialist, you will lead partner onboarding to the Banking as a Service platform, guiding them through data integration and providing ongoing support. You will collaborate with various teams to streamline processes, manage multiple engagements, and ensure effective communication of product roadmaps and expectations.

As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.

The Training Specialist at Plexus Corp. is responsible for developing and implementing training solutions that meet global organizational needs. This role involves project management, data analysis using Learning Management Systems, and continuous improvement recommendations to enhance training processes. Key responsibilities include instructional design, material development, and supporting the training community.

As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.

The Customer Support Specialist will manage post-sales support processes, ensure smooth onboarding, handle customer support tickets, collaborate with internal teams, and implement operational processes to improve customer satisfaction and efficiency.

The Customer Success Manager will ensure customers realize the value of Elite's products by driving product adoption, retention, and expansion through proactive engagement and education initiatives. Responsibilities include developing relationships with customers, addressing their needs, delivering training, and collaborating with internal teams to optimize service delivery.

The Technical Account Manager (TAM) at Corelight will establish key relationships with strategic customers, driving product adoption and delivering post-sales support. Responsibilities include collaborating with sales, engineering, and product management teams, managing customer implementations, providing technical advocacy, troubleshooting, and documenting interactions in the ClientSuccess platform.