Top Senior Level Customer Success Jobs in Wilmington, NC

The Customer Sales & Support Specialist is responsible for maintaining customer satisfaction by providing technical support, processing orders, and managing customer transactions in compliance with company policies. This role requires advanced product knowledge, effective communication with sales teams, and attention to detail in a fast-paced environment.

The Customer Sales & Support Specialist enhances customer satisfaction by providing technical support, processing orders, and maintaining customer database integrity. Responsibilities include assisting customers via email/telephone, resolving technical issues, andupholding service quality while adhering to compliance regulations.

The Senior Principal Contracts Specialist administers and monitors contracts, ensuring compliance with federal regulations and internal policies. This role involves negotiating terms, reviewing proposals, maintaining documentation, and collaborating with various teams to support subcontract performance and national security missions.

The Customer Education Manager will create engaging training content, host live onboarding webinars, and work with various teams to enhance customer understanding of the Apollo platform. The role requires strong project management and communication skills to ensure content aligns with customer needs.

The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.

The Principal Life Sciences Specialist provides strategic guidance in Life Sciences, focusing on sterilization, environmental monitoring, product cleanliness, and biocompatibility. Responsibilities include mentoring junior associates, leading continuous improvement projects, and ensuring compliance with FDA regulations and internal standards. The role demands expertise in solving complex Life Sciences challenges and may involve occasional travel for regulatory inspections and audits.

The Oracle Cloud HCM Manager is responsible for delivering expertise in Human Capital Management modules, leading the implementation of Oracle Fusion Cloud solutions, and ensuring business alignment. The role includes overseeing architecture design, guiding development teams, managing project scope, and facilitating organizational change, while also mentoring team members and staying updated on industry trends for continuous improvement.