Top Senior Level Customer Success Jobs in Salt Lake City, UT

As an RCM Specialist at Neura Health, you will manage billing processes, ensure timely payments, and collaborate with patients, clinical staff, and insurance companies to improve billing accuracy. Responsibilities include claim review, correcting data discrepancies, collecting payments, filing appeals, and communicating payor trends.

The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.

The role involves providing technical support for sales enablement platforms, managing demo environments, optimizing knowledge bases for RFI and RFP responses, and supporting project management initiatives. The position requires collaboration with various teams to enhance sales tech efficiency.

As a Senior Customer Success Manager, you will manage a portfolio of FMCG clients, providing strategic guidance and support to help them leverage market insights, enhance their experience with the platform, and achieve their business goals. Responsibilities include conducting workshops, monitoring client health, managing renewals and growth opportunities, and gathering customer feedback to improve services.

The Account Director will lead day-to-day client services, overseeing client programs and collaborating with internal teams and external agencies to develop integrated brand campaigns. Responsibilities include strategic planning, project management, and maintaining client relationships, particularly within the financial services sector.

The Director of Customer Education & Support will lead the development and execution of customer education strategies, enhance the customer journey, and ensure high engagement and satisfaction. Responsibilities include managing teams, collaborating across departments, developing training programs, and advocacy for customer needs.

The Client Solutions Partner leads customer engagement, drives business development, and manages complex sales cycles. They build executive relationships, understand client needs, and work with GTM teams to maximize business opportunities. The role requires a blend of data expertise and account management skills to deliver valuable solutions to enterprise customers.