Top Senior Level Customer Success Jobs in Salt Lake City, UT

As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.

TYLin is seeking a Risk Management Specialist to support infrastructure projects, including Rail & Transit Transportation. Responsibilities include developing Risk Management Plans, facilitating risk workshops, maintaining project risk registers, and generating risk reports. Qualifications include a bachelor's degree in a STEM field, five years of experience in engineering and construction, and certifications such as PRMP or PMI-RMP.

The Merge Channel Market Client Executive is responsible for selling Merge branded products through global channel partnerships. This role includes building relationships with channel partners, executing go-to-market strategies, managing customer relationships, and ensuring client satisfaction. A successful candidate will have extensive experience in enterprise imaging solutions and a strategic approach to sales.

As a Client Experience Manager, you will build relationships with clients, generate new business opportunities in digital advertising, manage client accounts, and develop strategic plans. You will also prepare presentations and collaborate with team members to drive initiatives within the Life Sciences sector.

As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.

The Head of Customer Retention is responsible for enhancing growth and profitability by managing renewal programs and processes to boost customer retention rates. The role involves leadership of Account Managers, cross-functional collaboration, and the creation of renewal strategies that align with company objectives, ultimately aiming to decrease churn and increase retention rates.

The Payments Specialist develops client relationships, understands payment-related needs, guides clients on payment systems, ensures compliance, oversees onboarding and periodic reviews, and assists with audits and risk assessments.