Top Remote Senior Level Operations Manager Jobs in Dallas, TX

Provides policy, program, and business process analysis for the Army Office of Energy Initiatives. Assesses federal legislation, executive orders, OMB guidance, Army directives, and other regulatory requirements; evaluates organizational processes and governance; develops improvement recommendations, performance metrics, dashboards, executive correspondence, briefing materials, and leadership reports. Coordinates taskings through ETMS2 and uses Smartsheet for reporting, dashboards, formulas, and automations. Requires an active Secret clearance or eligibility to obtain one.

The Executive Director will lead CFN’s strategy, operations, staff, programs, fundraising, budgeting, partnerships, communications, and network growth. The role includes implementing a multi-year strategic vision, raising revenue through multi-year grants and partnerships, overseeing training and convening activities, managing finances, supervising staff, and serving as a thought leader in conservation finance. Travel to events and meetings may comprise up to 25% of the role.

Lead and manage IS application teams supporting large-scale ERP and related systems across the health system. Own application lifecycle, deployments, operations, process standardization, change management, vendor relationships, budgeting, and cross-functional stakeholder engagement to deliver reliable enterprise application services.

Manages workforce forecasting, scheduling, staffing strategy, real-time adherence, service levels, and payroll operations for a global 24/7 multichannel contact center. Configures Genesys Cloud WFM/WEM, queue design, routing, and Architect flows; analyzes workforce metrics; partners with IT, HR, payroll, and operations; and leads administrative staff. The role supports a remote clinical workforce across regions and channels while improving capacity planning and operational performance.

Supervises workforce management operations, including intraday scheduling, workload analysis, call routing, staffing forecasts, and service-level performance. Leads schedule production, leave and call-out management, staffing reviews, and workload balancing. Collaborates with schedulers and department managers to improve staffing efficiency, develop scheduling enhancements, identify workforce risks, and ensure operational objectives are met. Supports team development, compliance, and adherence to labor agreements and regulations.

Leads enterprise configuration management across applications, infrastructure, cloud environments, and services. Owns CM governance, plans, CMDB accuracy, baselines, audits, documentation, and change-control processes. Coordinates with cybersecurity, release management, DevSecOps, engineering, and PMO teams to maintain configuration integrity, compliance, traceability, and audit readiness. Requires 10+ years of experience, an active Top Secret clearance with Tier 5 investigation, a technical bachelor's degree, and ITIL v4 Foundation certification.

Leads strategic and business operations for Litigation Support, partnering with leadership on priorities, reporting, process design, quality, hiring, team transitions, and growth. Owns cross-functional projects, operational improvements, SLA and productivity frameworks, executive reporting, product and technical requirements, and expansion into new jurisdictions. Develops expertise in court filing and Service of Process rules to create scalable workflows, SOPs, training, and playbooks.

Manages business continuity and operational resilience for a business line within a financial services organization. Responsibilities include maintaining business continuity plans, conducting business impact analyses, setting impact tolerances, coordinating resilience testing, documenting recovery strategies, supporting technology and facilities recovery, and ensuring regulatory and policy compliance. Serves as a subject matter expert and liaison across business, technology, risk, and resilience stakeholders while maintaining governance documentation, metrics, and audit evidence.

Senior operator reporting to the CEO and overseeing business functions to scale the company. Responsibilities include launching new factories, managing and hiring teams, supporting financial management, executing strategic initiatives, developing new ideas, and using AI coding tools. The role requires strong autonomy, organization, attention to detail, and leadership in a full-time in-person setting in Los Angeles and/or Detroit.

Oversee global resource planning and allocation across client portfolios, balancing employees and contractors against delivery needs. Lead capacity discussions, resolve conflicts, monitor utilization and forecasts, manage contractor onboarding and compliance, track spend, maintain Kantata data, improve forecasting and time-tracking processes, and drive adoption of operational tools. Build partnerships across delivery, creative, strategy, finance, and operations while mentoring colleagues and supporting workforce operations improvements.