Top Remote Senior Level Customer Success Jobs in Dallas, TX
Seeking a Customer Success Director to join a remote-first company in the Contract Automation team. Responsibilities include collaborating with various teams, managing customer relationships, and problem-solving. Requires 8+ years of customer success experience with B2B clients in the financial services space.
Lead a team of Support Engineers providing technical support to enterprise customers and developer community. Develop and implement support strategies, manage customer relationships, troubleshoot technical issues, and improve product based on customer feedback.
Seeking a Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, manage sales process, and ensure excellent service for clients. Responsibilities include revenue goal achievement, relationship management, industry knowledge, sales pipeline management, lead generation, and account analysis. Requires 5+ years of Advertising/Marketing experience in data-driven marketing, Bachelor's degree, and travel. Must have strong communication, analytical, and negotiation skills.
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Craft and oversee cohesive campaigns to increase customer usage, satisfaction, and expansion. Analyze customer insights, create tailored content, and monitor marketing performance. Collaborate with cross-functional teams in a fast-paced environment. Previous experience in customer marketing is a plus.
The Manager, Customer Growth will be responsible for managing a remote team of Account Managers, achieving net revenue retention targets, sales expansion, and cross sell/upsell targets. They will collaborate with leaders across Customer Success, Sales, and Product to ensure client renewal and expansion. The role involves using SFDC for team management, maintaining best practices, and active engagement in sales cycles.
Field-based sales position responsible for supporting Hospital Customer Team, understanding and meeting Health Care Provider customer needs, and ensuring value delivery to healthcare professionals and patients. Requires communication, relationship management, and customer support skills.
The Partner Success Manager will be responsible for cultivating relationships, educating new users on Zearn Math, supporting and expanding Zearn partnerships, and acting as a key connection point between Zearn team and partners.
The Partner Success Manager will cultivate relationships with schools and districts, educate users on Zearn Math, support and expand partnerships, and act as a key connection between Zearn and its partners.
Deliver post-sales efforts to assigned customers through a consultative Customer Success program. Optimize customer adoption, prevent churn, and enhance customer satisfaction. Provide best practice deliverables, coaching, and success planning aligned with customer goals. Act as a mentor, lead customer events, and develop trusted advisor relationships with key stakeholders. Educate clients on BlackLine's solutions and assist in license expansion.
The Trade Purchasing Specialist is responsible for managing inventory, coordinating purchases, analyzing sales data, and overseeing shipments for a publishing company. They work closely with sales, operations, logistics, and publishers to ensure efficient inventory management and timely deliveries.
This is an extraordinary opportunity to work with the Americas (AMS) President and engage with the largest and most strategic customers. The AMS Customer Advocate will design and execute the AMS Customer Engagement program, accompany the Americas President to customer engagements, and work closely with field and product teams to ensure a great customer experience.
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