Top Remote Senior Level Customer Success Jobs in Dallas, TX

The Senior Technical Consultant designs and implements CRM solutions on the ServiceNow platform, ensuring best practices while engaging with customers and teams to achieve optimal solutions.

Lead and mentor a team of Customer Care Advisors, providing guidance on complex inquiries and driving process improvements to enhance customer experience.

Lead and develop a team of customer care specialists, manage inquiries, report on KPIs, and implement strategies for improved customer experiences.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Lead strategic partnerships, drive transformational growth, engage with C-level executives, and mentor teams while overseeing client relationships and revenue delivery.

The Strategic Customer Success Manager will manage key health plan customers, ensuring strong relationships, meeting performance metrics, and driving customer retention and revenue growth through strategic initiatives and effective communication.

Manage the order-to-cash process for enterprise customers, ensuring accurate invoicing and timely payments. Collaborate cross-functionally to resolve billing discrepancies and champion process optimizations.

The role involves leading strategic business projects to enhance customer centricity within the Business Cards and Payments team, focusing on operational alignment, communication with executives, and project management.

The role involves managing key accounts, ensuring high user adoption, conducting business reviews, and fostering strong relationships for renewals.

As a TMS Compliance QA Analyst IV, you'll conduct audits on transaction monitoring cases, support AML efforts, train analysts, improve procedures, and collaborate across teams to enhance workflows and present findings.