Top Remote Senior Level Customer Success Jobs in Dallas, TX

As a Customer Support Engineer at Chronosphere, you will be responsible for addressing technical issues encountered by customers, collaborating with internal teams, and providing creative solutions. You must have 5+ years of experience in an engineering or support role, strong communication skills, and technical expertise in Kubernetes, Terraform, Prometheus, and other related technologies.

Major Client Services Manager at zLinq responsible for managing a complex account base, delivering outstanding customer service, and fostering lasting client relationships. Requires 5 years of telecommunications experience and proficiency in various software tools.

Develop strong external and internal relationships to achieve client satisfaction and revenue objectives for existing customers. Manage, retain, and grow assigned book of business, including high-profile and complex clients. Provide strategic leadership and solution-based support to expand and maintain business relationships with existing accounts. Influence buying decisions with C-Suite decision-makers.

Develop and execute strategy for Customer Success Operations team, drive technology deployments, operational processes, and reporting for maximum productivity and success.

The Director, Client Operations at Cedar will lead critical strategic initiatives, drive operational excellence, and streamline internal processes to scale customer-facing teams. Responsibilities include developing efficient processes, enhancing current workflows, managing KPIs, and leading key commercial initiatives.

Seeking a strategic and dynamic Director of Customer Support Systems to oversee the evolution and optimization of customer-facing systems. This role involves strategic leadership, systems optimization, cross-functional collaboration, team development, vendor management, performance metrics, compliance and security, budget management, and cultural principles embedding.

Join Drata as a Customer Success Manager (CSM) Scaled and help revolutionize the way companies achieve trust and compliance. Your role will focus on building lasting relationships, leveraging data for insights, and working cross-functionally to help customers on their compliance journey.