Top Remote Senior Level Operations Manager Jobs in Dallas, TX

Manage engineering operations across planning, governance, budgets, workforce coordination, vendor and SaaS asset management, security reviews, compliance, disaster recovery, and executive reporting. Partner with engineering, product, delivery, finance, procurement, security, and vendors to track priorities, resources, risks, costs, and operational performance. Support onboarding, leadership meetings, communications, learning programs, audits, and process improvements across a matrixed technology organization.

Manage workforce resource allocation, capacity planning, forecasting, utilization, and staffing across client engagements. Partner with practice and resource leaders to resolve conflicts, balance workloads, maintain workforce data, and improve deployment decisions. Lead resource alignment meetings, monitor operational KPIs, identify staffing risks and skills gaps, and support workforce planning processes, reporting tools, and strategic initiatives.

Serve as technical claims QA expert auditing compliance with CorVel, industry and carrier standards. Evaluate claim handling quality across coverage, investigation, valuation, reserving and disposition. Produce operational reporting, identify trends, lead QA projects and training, create corrective action plans, monitor claim financials, perform software/product testing for claims processes, and collaborate with EC Operations and leadership on improvements.

The Director of Franchise Operations will lead operations for 500+ Wingstop franchises in the Northeast, focusing on P&L management, KPIs, and team development.

The eDiscovery Project Manager will oversee client eDiscovery needs, manage workflows in Relativity, conduct quality checks, and maintain project documentation, while ensuring effective communication with stakeholders and understanding industry tools.

Manage and optimize ERP environments and multi-module integrations, evaluate and apply software releases, perform advanced SQL/database troubleshooting, identify system improvements, and serve as Salesforce Data Cloud admin handling data integration, modeling, quality, governance, and deployments while training and supporting users.

Owns the operational and technical foundation of a multitenant digital contact center. Responsibilities include CCaaS administration, IVR architecture, conversational and agentic AI development, digital forms, knowledge management, client implementations, vendor management, incident response, operational reporting, and team leadership. The manager translates client requirements into system configurations, governs releases and readiness, supports financial institution clients, and directs an Operational Readiness Analyst.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-organizational alignment. Partners with senior and regional leaders to translate strategy into measurable execution, surface risks and dependencies, improve decision-making, and ensure accountability. Establishes scalable processes, tools, and standards while driving continuous improvement and adoption of AI-enabled capabilities.

Leads Microsoft Marketplace strategy and operations, including strategic planning, business reviews, governance, KPI frameworks, investment prioritization, executive reporting, and cross-functional execution. Advises senior leadership, drives organizational effectiveness, manages risks and resources, and leads a global team of strategy, operations, business management, and program leaders across a technology marketplace ecosystem.

Leads cross-functional continuous improvement and commercial transformation initiatives. Responsibilities include redesigning business workflows, operationalizing strategy, identifying AI and automation opportunities, facilitating Kaizen events, aligning senior stakeholders, analyzing performance data, managing change, and sustaining scalable process improvements across sales, planning, and revenue operations.

Manage and improve the Quality Standards and Internal Audit Frameworks within the Integrated Management System (IMS). Maintain IMS documentation, plan and conduct internal audits, support external certification audit readiness, and ensure alignment with evolving certification and regulatory requirements. Collaborate with stakeholders to drive continuous improvement.