Top Entry Level Customer Success Jobs in Kansas City, MO

The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.

As a Retention Specialist, you will manage inbound and outbound calls to assist customers, resolve issues, and retain clients by renegotiating agreements. You'll utilize active listening and empathy, provide solutions, and achieve sales targets while ensuring customer satisfaction through effective communication and problem-solving skills.

The Customer Success Manager will build and maintain strong relationships with enterprise customers, ensuring they receive maximum value from Cyara's solutions, articulate measurable ROI, negotiate renewals, and manage the customer journey effectively.

As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.

As a Customer Support Representative, you will provide customer service and support to ECP’s end users via phone, email, and a ticketing system. Responsibilities include troubleshooting issues, maintaining customer records in HubSpot, contributing to company initiatives, and participating in an on-call schedule. You will ensure customer satisfaction by following best practices and consistently meeting performance metrics.

The Customer Success Specialist will create and implement programs to enhance customer engagement and satisfaction, maintain customer success tools, analyze feedback and trends, collaborate with various teams, develop training materials, and monitor program performance to drive continuous improvement in customer experience.

The Database Administration Specialist will manage data migration projects, ensure data accuracy, conduct data analysis, and collaborate with teams to improve data quality and migrate data from legacy systems to ERP software at Datacor.

The Customer Onboarding Specialist at MealSuite will facilitate the implementation process for new accounts, educate customers on the software, solve technical issues, and ensure smooth product adoption. Responsibilities include delivering project plans, communicating customer needs, training users, and transitioning accounts post-implementation, while maintaining strong customer relationships and collaborating with internal teams.