Top Entry Level Customer Success Jobs in Detroit, MI

As a Happiness Engineer, you will assist customers through various communication methods, solve technical issues, and provide proactive support to ensure a positive experience with our products. Strong communication skills and a customer-centric attitude are essential, along with experience in technical support or customer success, particularly with WordPress.

The Customer Implementation Specialist at Transfr will manage the setup and rollout of training solutions for clients, ensuring effective implementation and strong client relationships. Key responsibilities include on-site installation, client training, troubleshooting, and project coordination with internal teams. The role supports relationship management by regularly interacting with clients to ensure successful implementation and gather feedback for improvements.

The Outreach and Engagement Specialist will educate and enroll cancer patients into Colla Health’s behavioral health services through calls and digital outreach. This role involves managing patient inquiries, documenting interactions, and collaborating with healthcare providers to ensure patient support and care.

As a Customer Support Specialist, you will assist healthcare professionals using CipherHealth solutions, address customer queries, prepare comprehensive procedures, collaborate with team members, and ensure timely project delivery, all while using technical skills to enhance the customer experience.

The Chargeback Specialist analyzes and processes chargebacks through the billing platform, ensuring timely resolution of fraud and dispute claims. This role involves in-depth research into transactions, providing evidence for merchant inquiries, and collaborating across teams to meet deadlines while maintaining accuracy.

As a Technical Support Specialist at Iterable, you will troubleshoot the Iterable platform for customers, develop business use cases, and enhance your technical and digital marketing skills. You will work collaboratively with teams to ensure exceptional customer experiences and contribute to your career growth in the digital SaaS environment.

The Customer Success Representative will support VotingWorks customers, especially in New Hampshire, by maintaining support systems, providing technical support, conducting training, and gathering product feedback. This role requires strong organization, communication, and troubleshooting skills, as well as a background in election administration.