Top Entry Level Customer Success Jobs in Detroit, MI

The Operations UM Training Specialist will design, develop, and implement training programs focused on Utilization Management processes. Responsibilities include creating training materials, assessing training needs, collaborating with leadership, and ensuring compliance with healthcare regulations.

The Client Support Specialist Level 1 at Cision provides technical support, troubleshooting customer issues via phone and case communication, and collaborates with various departments to enhance customer experience and solutions. The role focuses on customer satisfaction and involves staying updated on product knowledge while mentoring peers.

As a Mod Contractor at ModSquad, you will provide exceptional customer support via phone for top-tier clients, offering guidance and solutions to their inquiries. You will work flexible hours and be part of exciting client projects, ensuring a positive customer experience.

The role involves providing customer support via ticket, chat, and phone methods for top tier clients. Responsibilities include assisting customers by answering queries, resolving concerns, and optimizing their experience with the client’s products or services. The position is work-from-home with flexible scheduling.

The Application Support Engineer at Zuora will provide front-line support for customers, troubleshooting software issues and communicating effectively through various channels. The role involves documentation and collaboration with engineering teams to prioritize and resolve customer issues while ensuring high levels of satisfaction.

Inovalon focuses on empowering healthcare through data-driven solutions. The organization seeks professionals interested in opportunities related to healthcare data aggregation, analysis, and innovation. Candidates are encouraged to submit resumes to be considered for potential future roles within a diverse and inclusive company culture.

Coordinate and execute quality improvement initiatives for clinical service lines, educate staff on best practices, monitor effectiveness, analyze data for trends, and ensure compliance with coding guidelines.

The Manager of Customer Success and Account Management oversees a team focused on enhancing client satisfaction with SmithRx's Pharmacy Benefit Management services. This entails setting team goals, improving customer satisfaction scores, and enabling successful account management through effective relationships and project coordination.