Top Entry Level Customer Success Jobs in Detroit, MI

The CHEP LVR Representative is responsible for executing daily less-than-truckload deliveries and collections, optimizing routes and volume through partnerships, developing the LVR program, and training teammates. This role involves compliance with DOT regulations, contract execution with local customers, and maintaining operational efficiencies.

The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.

As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.

The Renewals Specialist is responsible for managing account renewals, coordinating with Customer Success and Account Executives to enhance the customer experience, drive subscription revenue, and facilitate contract processing. The role involves negotiation with customers, updating renewal forecasts, promoting upsells, and providing feedback on renewal processes.

The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.

The Customer Support Specialist is responsible for managing inbound and outbound calls, assisting customers during the loan processing stages, and ensuring documentation is appropriately followed up to advance loans towards final approval. They address customer inquiries, analyze information for accurate communication, and maintain customer service standards.

The Key Account Client Success Manager will ensure client satisfaction by onboarding new clients, building strong relationships, and facilitating the effective use of FranklinCovey's subscription services. The role involves conducting business reviews, advocating for client needs, and identifying upsell opportunities while contributing to collective client and team success.