Top Senior Level Customer Success Jobs in Boise, ID

The Senior Mobile User Acquisition Specialist will lead user acquisition strategies for mobile apps, focusing on planning, executing, and optimizing campaigns across various mobile ad platforms. Responsibilities include monitoring ad performance, A/B testing, collaborating with design for ad creatives, and managing external partnerships to drive app growth.

As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.

As a Senior Customer Success Manager, you'll oversee customer onboarding, implementation, and engagement. You'll collaborate closely with various internal teams to ensure customer satisfaction and timely delivery of value, acting as their primary contact and advocate within the organization.

The Enterprise Customer Success Manager is responsible for ensuring the success of Lumos' largest customers by managing relationships, onboarding, renewals, and customer lifecycle management. This role involves acting as a trusted advisor, influencing product direction based on customer feedback, and achieving ROI within expected timelines.

The Customer Success Manager/Senior Customer Success Manager at Viz.ai is responsible for enhancing customer relationships, optimizing the use of Viz.ai technology, and ensuring clinical, financial, and operational success for healthcare clients. The role involves training users, monitoring engagement, driving contract renewals, and expanding the business within existing accounts.

As an Enterprise Customer Success Manager, you'll build long-term relationships with key stakeholders, increase product adoption, ensure renewals, manage customer feedback, and help strategically guide product development based on client needs. You'll own quarterly and annual retention metrics while assisting in upselling opportunities.

As a Workforce Management Forecast Analyst, you will establish statistical forecasts for call routing, collaborate with stakeholders to validate assumptions based on data, analyze contact center trends, and provide mentorship to team members while leading forecasting discussions at various leadership levels.