Top Senior Level Customer Success Jobs in Boise, ID
As the Senior Director of Customer Experience at Zocdoc, you will shape and enhance the customer journey, drive a customer-centric approach, and lead a multi-channel service organization. Your impact will be crucial in providing exceptional care and fostering team engagement.
The Senior Client Success Manager at Agero is responsible for leading client-facing activities, managing partnerships, and ensuring client satisfaction. They work closely with internal stakeholders to drive growth, financial goals, and service excellence. This role involves building and maintaining client relationships, conducting performance reviews, and guiding clients towards best practices for utilizing services. The Senior CSM plays a key role in developing and executing strategies for client success and revenue growth.
As a Customer Support Engineer at Chronosphere, you will be responsible for addressing technical issues encountered by customers, collaborating with internal teams, and providing creative solutions. You must have 5+ years of experience in an engineering or support role, strong communication skills, and technical expertise in Kubernetes, Terraform, Prometheus, and other related technologies.
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Major Client Services Manager at zLinq responsible for managing a complex account base, delivering outstanding customer service, and fostering lasting client relationships. Requires 5 years of telecommunications experience and proficiency in various software tools.
Develop strong external and internal relationships to achieve client satisfaction and revenue objectives for existing customers. Manage, retain, and grow assigned book of business, including high-profile and complex clients. Provide strategic leadership and solution-based support to expand and maintain business relationships with existing accounts. Influence buying decisions with C-Suite decision-makers.
The Director of Client Partnerships at Zeta Global is responsible for developing and executing strategic plans to achieve revenue goals, maintaining relationships with key clients, understanding industry trends, and overseeing the sales process. This role requires 5+ years of advertising/marketing experience with a focus on data-driven marketing and programmatic media.
Develop and execute strategy for Customer Success Operations team, drive technology deployments, operational processes, and reporting for maximum productivity and success.
The Director, Client Operations at Cedar will lead critical strategic initiatives, drive operational excellence, and streamline internal processes to scale customer-facing teams. Responsibilities include developing efficient processes, enhancing current workflows, managing KPIs, and leading key commercial initiatives.
Seeking a strategic and dynamic Director of Customer Support Systems to oversee the evolution and optimization of customer-facing systems. This role involves strategic leadership, systems optimization, cross-functional collaboration, team development, vendor management, performance metrics, compliance and security, budget management, and cultural principles embedding.
Join Drata as a Customer Success Manager (CSM) Scaled and help revolutionize the way companies achieve trust and compliance. Your role will focus on building lasting relationships, leveraging data for insights, and working cross-functionally to help customers on their compliance journey.
Top Companies in Boise, ID Hiring Customer Success Roles
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