Top Senior Level Customer Success Jobs in Boise, ID

The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.

The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.

The Client Experience Manager will oversee client interactions, operational processes, and support strategies to enhance client satisfaction and ensure timely issue resolution. Responsibilities include analyzing healthcare claims data, reviewing client-facing reports for accuracy, onboarding users, managing client inquiries, and facilitating communication on invoices and SLAs.

The Account Strategist will lead strategic initiatives for clients in the senior living industry, focusing on achieving client goals and delivering exceptional customer experiences. Responsibilities include client onboarding, strategy development, relationship management with C-suite executives, and ensuring high client satisfaction and profitability through effective communication and planning.

The Customer Success Operations Manager will optimize processes, equip teams with tools for customer success, manage KPIs, and collaborate with leadership to achieve operational goals. The role involves training, analytics, and launching new services while addressing operational challenges.

The VP, Client Success will lead partnerships at Infinite Reality, managing client relationships, driving revenue growth, and ensuring contract compliance. The role includes performance measurement, collaboration with teams, and market analysis to enhance client engagements and identify new opportunities.

As a Senior Customer Success Manager, you will manage complex Enterprise client relationships post-sales, ensuring customer satisfaction and engagement. You will advocate for customers' issues, drive user adoption, and collaborate with teams internally to enhance processes and solutions for customers. Your role involves strategic initiatives to facilitate the success of customers' intranet programs and account health assessments to minimize churn.