Top Senior Level Customer Success Jobs in Boise, ID

The Customer Success Manager at Cyara is responsible for ensuring customers derive maximum value from the company's CX solutions, managing relationships, negotiating renewals, and providing strategic insights. This role involves program management throughout the customer lifecycle and may require travel.

The Implementation Specialist will implement, configure, and create workflows for emergency management solutions using WebEOC platforms. Responsibilities include conducting client needs analysis, developing and customizing workflows, guiding clients through implementation, providing ongoing support, and conducting training sessions.

The Senior Manager, Global Compensation will oversee the design and execution of the company's compensation and benefits programs. This role involves collaboration with HR and senior leadership, managing equity programs, conducting market benchmarking, ensuring compliance, and presenting compensation strategies to the board. Strong analytical skills and extensive experience in compensation management are essential.

The Customer Success Manager will be responsible for driving customer goals, ensuring platform adoption, managing client relationships, and facilitating revenue growth through strategic engagement. This position requires monitoring client progress, resolving issues, and leading project management efforts to ensure customer satisfaction and retention.

As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.

As the Senior Manager of Customer Success, you will lead a team of Customer Success Managers, ensuring high customer satisfaction and driving ROI from the Iterable platform. You will foster relationships with customers, identify growth opportunities, and develop strategic initiatives to enhance customer retention. The role involves managing team performance, creating training materials, and collaborating with various departments to address customer needs effectively.

The Systems Support Engineer will provide technical support to business customers, assisting with software installation, troubleshooting technical issues, and ensuring product quality is tracked and resolved efficiently. The role involves clear communication both to customers and within the engineering team regarding resolutions and updates on cases.