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Top Entry Level Customer Success Jobs in Rochester, NY
The Brand Experience Specialist is responsible for executing brand strategies and delivering exceptional brand experiences for their assigned region or site. They collaborate with the global Brand Experience team and local leaders to tailor brand activations and communications, mentor team members, and manage customer visit logistics.
The position seeks individuals to fill roles as recruiters, focusing on attracting and sourcing candidates for various job openings.
The Account Resolution Specialist delivers personalized support to members for resolving past due loan balances, including collecting payments, negotiating repayment plans, and ensuring compliance with regulatory standards. This role requires documentation of collection efforts and effective communication with members to facilitate loan resolution.
The Implementation Specialist at EverCommerce will implement the CollaborateMD solution for customers, providing training and consulting to ensure a smooth onboarding process. Responsibilities include managing projects, serving as the main contact for customer queries, and delivering solutions tailored to unique customer needs.
As a Customer Experience Associate, you'll be the first point of contact for customers, addressing inquiries via email, live chat, and phone. Your role will involve solving customer issues, providing product advice, and being knowledgeable about product technology and logistics. You must be adaptable, communicative, and enjoy working weekends and holidays.
As a Growth Specialist at Anzen, you'll proactively build distribution relationships, track metrics, and drive growth using AI and technology. You'll manage appointments and collaborate with the team to meet production quotas and achieve business success.
Coiled encourages talented individuals to reach out for roles that may not be explicitly advertised. As a remote-first company, they prioritize effective collaboration among team members and offer various benefits, including competitive compensation, generous time off, and health coverage.
The Technical Support Manager at VideoAmp will oversee client onboarding and provide technical support, collaborating with Sales and Engineering teams to resolve issues. This role includes maintaining data sets, inventory management, and ensuring client satisfaction through regular communication and problem-solving.
The Customer Success Engineer at WordPress VIP ensures technical success for customers using the platform by providing technical support, architectural consulting, and addressing complex problems. This role involves interacting with customers through tickets and calls, promoting platform knowledge, and ensuring expedient support.
The Growth Account Manager is responsible for onboarding new clients, providing tailored training and support, and driving product adoption during a 5-week trial period. The role involves addressing client pain points, maximizing upsell opportunities, and ensuring a smooth transition to the Customer Success Manager, while closely collaborating with Account Executives to enhance client relationships and usage of the Ceros platform.
Top Companies in Rochester, NY Hiring Customer Success Roles
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