Top Entry Level Customer Success Jobs in Rochester, NY

The Client Success Supervisor is responsible for nurturing client relationships and ensuring customer HCM needs are met. Responsibilities include training new employees, managing complex client inquiries, providing exemplary support, identifying new opportunities, and collaborating with implementation teams. The role needs superb customer service skills, attention to detail, and the ability to work both collaboratively and independently.

The Wealth Management Specialist is responsible for performing specialized functions across a Financial Advisor team such as Business Management, Business Development, Wealth Planning, Investment Management, or Relationship Management. They provide quality client service and support operations effectively and efficiently.

The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.

The Operations Support Specialist ensures timely delivery of medical supplies, handles shipment issues, maintains communication with stakeholders, manages order entries in the CRYOPDP System, provides real-time updates on shipments, generates reports, and offers customer support. They also escalate issues and provide backup for the Operations Support Supervisor when needed.

As a Carbon Technical Partner, you will manage customer support for Carbon’s innovative products, resolving technical issues while ensuring exceptional customer experiences. You’ll serve as the main contact for assigned customers, conduct training, diagnose issues, and communicate effectively across teams. The role requires flexibility and adaptability to meet customer needs amid a fast-paced environment, with up to 30% travel expected for training.

In this role, you will be responsible for interacting with customers, enhancing their experience with Shift5's products, and finding solutions to complex problems. You will also serve as a mini-CTO for deployments and travel to customer sites regularly.

Trainee position at Nagarro