Top Entry Level Customer Success Jobs in Rochester, NY

The Spanish-Speaking Concierge Associate will provide exceptional customer service to Garner members via phone, chat, and email. Responsibilities include assisting members with healthcare inquiries, navigating claims, de-escalating concerns, and maintaining clear communication. Attention to detail and organizational skills are essential for managing multiple tasks effectively.

As a Dealer Success Specialist, you will partner with sales to support and retain automotive dealer customers. Responsibilities include building relationships, resolving issues, monitoring dealer performance, training on products, and maintaining detailed documentation in Salesforce.

As a Strategic Customer Success Manager at Samsara, you will partner with complex customers, address their unique challenges, advise on leveraging Samsara solutions effectively to ensure customer renewals and expansions. You'll collaborate with cross-functional teams to enhance overall customer satisfaction and success in physical operations.

The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.

HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.

The Clinical Training and Quality Specialist at Cohere Health will audit clinical decisions, facilitate training for RN teams, coach team members towards quality metrics, and report performance to senior leadership, all aimed at improving operational outcomes.

The Client Success Manager at Ylopo is responsible for managing client relationships, providing high-quality support, and enhancing client retention by identifying upsell and cross-sell opportunities. This role involves addressing escalated issues, collaborating with teams, and ensuring clients are well-informed about the product offerings.