Top Entry Level Customer Success Jobs in Rochester, NY

The Key Account Client Success Manager will ensure client satisfaction by onboarding new clients, building strong relationships, and facilitating the effective use of FranklinCovey's subscription services. The role involves conducting business reviews, advocating for client needs, and identifying upsell opportunities while contributing to collective client and team success.

As a Customer Success Manager, you'll act as the primary contact for clients, ensuring they understand and utilize Insider’s technology effectively. You’ll build key relationships, monitor customer adoption, and provide strategic feedback on market trends. Overall, your role will focus on enhancing customer satisfaction and aligning product offerings with client needs.

The Customer Application Support Specialist serves as a primary support liaison between the company and customers, resolving complex software issues related to Trimble Construction’s Vista product. Responsibilities include troubleshooting customer issues, developing solution guides, and clearly communicating technical concepts to diverse users.