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Top Remote Senior Level Customer Success Jobs in Washington DC,

8 Days Ago
United States
Remote
146 Employees
135K-207K Annually
Senior level
146 Employees
135K-207K Annually
Senior level
Software
The Manager of Customer Support will oversee a team of support engineers, ensuring effective resolution of technical issues, and continuously improving customer satisfaction. Responsibilities include managing team performance, collaborating with cross-functional teams on product improvements, and delivering training programs.
9 Days Ago
USA
Remote
95 Employees
Senior level
95 Employees
Senior level
Software • Telehealth
The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.
9 Days Ago
2 Locations
Remote
34 Employees
72K-114K Annually
Senior level
34 Employees
72K-114K Annually
Senior level
Software
As an Onboarding Manager, you will guide new customers through the onboarding process, ensuring smooth product adoption and timely integration. You'll monitor KPIs, provide feedback to teams, and ensure a structured handoff to Customer Success, focusing on delivering fast time-to-first-value and enhancing customer satisfaction.
9 Days Ago
USA
Remote
1,500 Employees
Senior level
1,500 Employees
Senior level
Financial Services • Metaverse
The Sr. Specialist in Revenue Strategy and Operations focuses on developing business cases to support strategic decision-making, working cross-functionally to implement strategies that align with company goals, and serving as a primary point of contact for strategy changes. This role involves analyzing performance, customer needs, and the competitive landscape while collaborating with various departments.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+46 More
9 Days Ago
USA
Remote
983 Employees
Senior level
983 Employees
Senior level
Fintech
The Sr. Specialist in Revenue Strategy and Operations is responsible for developing business cases, collaborating with various teams to strategize and implement business strategies, and serving as a subject matter expert. The role requires strong analytical skills to evaluate performance and make strategic decisions that support the company's objectives.
Top Benefits:
401-K
Company Outings
Dental Insurance
+14 More
9 Days Ago
US
Remote
403 Employees
Senior level
403 Employees
Senior level
AdTech
The Senior Specialist, DevOps is responsible for supporting production and development environments, automating deployment and monitoring processes, leading CI/CD efforts, and administering source control systems and databases. This role requires collaboration in a dynamic environment to develop tools and improve existing infrastructure for scalable ad tech solutions.
10 Days Ago
US
Remote
1,900 Employees
127-143 Annually
Senior level
1,900 Employees
127-143 Annually
Senior level
Fitness • Healthtech
The Customer Engineer Sr Manager at Wellhub is responsible for providing technical support throughout the pre- and post-sale client journey. This includes facilitating client integrations, managing technical relationships, and participating in system development and user training. The role focuses on enhancing client satisfaction, resolving technical issues, and collaborating with multiple teams to streamline processes and support Wellhub's growth.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+48 More
10 Days Ago
USA
Remote
90 Employees
Senior level
90 Employees
Senior level
Productivity • Software
The Senior Customer Success Manager will be the voice of the customer, coordinating between sales, product, and engineering. Responsibilities include advocating for customers, managing enterprise deals, and working to improve product adoption and configuration. A technical background in cloud environments and debugging issues is essential, along with strong customer interaction skills.
Top Benefits:
401-K
Company Equity
Company Outings
+51 More
10 Days Ago
USA
Remote
55 Employees
Senior level
55 Employees
Senior level
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
Top Benefits:
401-K
401-K Matching
Customized Development Tracks
+36 More
10 Days Ago
US
Remote
90 Employees
90K-110K Annually
Senior level
90 Employees
90K-110K Annually
Senior level
Artificial Intelligence • Financial Services
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
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