Top Remote Senior Level Customer Success Jobs in Washington DC

The Clinical Excellence Specialist at Grow Therapy plays a pivotal role in supporting providers by helping them achieve the highest standards of care, clinical outcomes, and client satisfaction. Responsibilities include outreach to therapists and prescribers, conducting one-on-one sessions, collaborating on quality improvement initiatives, and fostering a culture of support and collaboration. Requires a master's degree, minimum 5 years of clinical practice experience, and strong leadership and communication skills.

The Principal Success Manager partners with customers to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction through innovative solutions and customer engagement strategies.

As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will be responsible for helping top company leaders showcase the mission, products, and empowered individuals through visual storytelling. Your role will involve video editing, production, and creating presentation materials for various channels and events. You will collaborate with executive leadership and other teams to communicate vision and impact through different mediums.

The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results and customer satisfaction. This includes evaluating performance, identifying trends, and driving continuous improvement through data-driven strategies and collaboration with internal teams.

Senior Customer Success Manager responsible for proactive customer communication, business reviews, renewals, and service opportunities. Acts as customers' trusted advisor, identifies opportunities for success, and collaborates with internal teams. Develops client relationships, drives advocacy, and ensures service quality. Collects feedback, supports projects, and optimizes customer health. Requires 8 years of client-facing experience in the financial industry. Bachelor's degree required.

The Senior Benefits Specialist at Inspira Financial is responsible for managing and administering the firm's benefits and retirement programs, serving as a liaison between the broker and carriers, providing escalated support for employee benefit matters, and leading the open enrollment process. Duties include administering various employee benefit plans, overseeing compliance requirements, managing benefit policies, and serving as an escalation point for the Benefits Specialist.

As a Customer Success Manager at Mainstay, you will play a critical role in driving growth, innovation, and expansion by managing partner relationships to ensure maximum value from products and services. Responsibilities include developing partnership strategies, managing relationships, tracking performance, and leading negotiations.