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Top Remote Senior Level Customer Success Jobs in Washington DC,

6 Days Ago
USA
Remote
1,300 Employees
Senior level
1,300 Employees
Senior level
Software
The Senior Customer Success Outcome Manager will act as a primary contact for large enterprise customers, collaborating with various internal teams to understand strategic goals while tracking the impact of Ping solutions. This role involves preparing success plans, presenting reviews to customers, and occasionally traveling to customer sites.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
6 Days Ago
USA
Remote
237 Employees
Senior level
237 Employees
Senior level
Software
The Senior Customer Success Manager at Bridgeway Benefit Technologies will manage customer relationships, advocate for customer needs, and ensure satisfaction with SaaS benefit administration platforms. Responsibilities include fostering customer retention, facilitating communication between various departments, and leading strategic reviews to maximize value and software adoption. This role also involves identifying up-sell opportunities and addressing at-risk customers.
6 Days Ago
US
Remote
275 Employees
Senior level
275 Employees
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+39 More
6 Days Ago
United States
Remote
120K-340K Annually
Senior level
120K-340K Annually
Senior level
Healthtech • Database
The Client Partner in Life Sciences at Datavant is responsible for understanding client business needs to drive customer growth, retention, and satisfaction. This role includes managing the sales process for Life Sciences solutions, building relationships with clients, and collaborating with cross-functional teams to achieve company objectives.
6 Days Ago
United States
Remote
2,753 Employees
97K-143K Annually
Senior level
2,753 Employees
97K-143K Annually
Senior level
Fintech • Software
The CX Technology Enablement Specialist at BILL will support various customer experience systems and tools, including administration, troubleshooting, and performance tracking. This role involves collaboration with cross-functional teams and participation in the CX 2.0 initiative, aimed at enhancing customer service and operations through innovative solutions.
6 Days Ago
USA
Remote
5,200 Employees
Senior level
5,200 Employees
Senior level
Insurance • Financial Services
The Foreclosure Senior Milestone Specialist ensures compliance within the foreclosure process by liaising with external counsel, managing foreclosure cases, and preparing complex reports. Responsibilities include monitoring timelines, executing financial documents, and coordinating with property preservation, while providing support to internal teams and mentoring new hires.
6 Days Ago
United States
Remote
675 Employees
175K-220K Annually
Senior level
675 Employees
175K-220K Annually
Senior level
Cloud • Information Technology • Other • Productivity • Software
The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.
6 Days Ago
United States
Remote
138 Employees
Senior level
138 Employees
Senior level
Software
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
6 Days Ago
2 Locations
Remote
Senior level
Senior level
Healthtech
The Client Experience Manager will oversee client interactions, operational processes, and support strategies to enhance client satisfaction and ensure timely issue resolution. Responsibilities include analyzing healthcare claims data, reviewing client-facing reports for accuracy, onboarding users, managing client inquiries, and facilitating communication on invoices and SLAs.
6 Days Ago
USA
Remote
268 Employees
Senior level
268 Employees
Senior level
Insurance
The Senior Compliance Specialist will support risk management practices in the claims department, ensuring compliance with regulations, conducting deep dive claim reviews, overseeing complaint handling and adjuster licensing programs, and collaborating with various teams on compliance training and policies.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
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