Top Remote Senior Level Customer Success Jobs in Dallas, TX

The Senior Platform Specialist supports athenaOne applications by managing issues, leading projects, and customizing software for clinical staff. They provide training, maintain documentation, and ensure efficient use of EHR systems while collaborating with stakeholders and enhancing platform standards.

As a Senior Customer Success Manager at LivePerson, you will drive growth, develop relationships, create customer success plans, translate financial terms into ROI, manage stakeholders, and monitor product adoption. Requires 6+ years experience in customer-facing roles and strong understanding of SaaS and digital trends.

The On-Call Community Engagement Specialist will provide strategic communications and outreach support, facilitating public meetings and developing engagement plans for clients across sectors. Responsibilities include working with teams to ensure project satisfaction and reviewing engagement materials.

As a Senior Support Representative, you'll provide exceptional customer support via email, troubleshoot potential bugs, document feature requests, analyze customer data, and assist customers in using the product efficiently. You’ll be part of a team dedicated to enhancing customer satisfaction without a heavy focus on quotas or processes.

The Benefits Specialist manages the daily operations of the Benefits department, providing support for employee benefits programs and ensuring compliance with regulations. Responsibilities include responding to inquiries, coordinating Open Enrollment, and handling various administrative tasks within company systems.

The Senior Customer Success Strategy & Operations Manager will design, implement, and enhance the global customer success team at Coursera, collaborating closely with leadership to drive operations, define strategies, and manage customer success tools. This role requires strong project management skills and the ability to analyze data for informed decision-making.

As a Customer Success Manager, you'll manage customer onboarding, drive integration usage, educate clients about the platform, liaise with technical teams, and gather feedback to improve the product. You'll work closely with various stakeholders to ensure customer success and account growth.