Top Remote Senior Level Customer Success Jobs in Dallas, TX

Manage strategic bank, credit union, and fintech accounts to drive adoption, onboarding, and product-driven fraud mitigation. Provide consultative guidance, set business goals, run trainings, share performance data, collaborate cross-functionally, support renewals, and travel to clients as needed.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

Lead and coach a team of Technical Account Managers supporting SMB merchants post-sale. Oversee integrations, escalations, technical guidance, OKRs, demand forecasting, hiring, and cross-functional advocacy to drive merchant success and product adoption.

The Senior Director of Client Management will drive client strategy, build relationships with executive partners, and collaborate with internal teams to enhance client engagement and drive partnership success in the healthcare tech industry.

As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.

The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.

Lead and build MongoDB's Critical Accounts program and Customer Health Platform. Design frameworks, operating model, playbooks, KPIs, and executive reporting. Hire and manage a lean program team, coordinate cross-functional interventions, drive platform roadmap and AI-driven signals, and ensure insights translate into reduced churn and measurable business outcomes.

The Senior Solutions Consultant will drive complex deals, provide technical solutions, mentor peers, and build reusable assets while collaborating with sales and technical teams.

Leads enterprise client relationships, retention, account growth, onboarding, and service delivery within mortgage servicing. Partners with executive, operations, compliance, and business development teams to meet client commitments, manage risks, resolve escalations, and improve performance. Directs and develops client-facing teams while ensuring regulatory, contractual, and service-level requirements are met.

Manages national client accounts for the Envi application, focusing on retention, growth, adoption, implementation, data integrity, training, reporting, and measurable business outcomes. Serves as a strategic advisor to healthcare supply chain clients, coordinates system requests and cross-functional solutions, identifies risks and expansion opportunities, and conducts utilization and executive business reviews. Requires regular client travel and strong analytical, communication, consulting, and presentation skills.