Top Remote Senior Level Customer Success Jobs
Overseeing the configuration, customization, and maintenance of the Salesforce ecosystem including user setup, profiles, roles, and teams. Managing Salesforce security, troubleshooting and supporting Salesforce ecosystem. Coordinating with application providers for updates. Training team members and driving user engagement through programs.
The Principal Life Sciences Specialist provides strategic guidance in Life Sciences, focusing on sterilization, environmental monitoring, product cleanliness, and biocompatibility. Responsibilities include mentoring junior associates, leading continuous improvement projects, and ensuring compliance with FDA regulations and internal standards. The role demands expertise in solving complex Life Sciences challenges and may involve occasional travel for regulatory inspections and audits.
The Client Director at ExecOnline is responsible for maintaining and enhancing client relationships to ensure high renewal rates and identifying expansion opportunities. This role requires strategic engagement with enterprise clients, overseeing the implementation of ExecOnline's solutions, and collaborating with internal teams to achieve customer satisfaction.
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The Senior Customer Success Engineer at Tines works with clients to help them understand and utilize workflow automation through the Tines platform. Responsibilities include designing automation integrations, onboarding customers, delivering professional services, and collaborating with various teams to enhance customer success.
Join Sigma Computing as an Enterprise Customer Success Manager, responsible for strategic account management, analytics expertise, NDR growth, customer advocacy, success plans, and educational initiatives. Bachelor's or Master's degree, 7+ years of experience in SaaS, analytics, or BI industry, strong analytical and communication skills required. Salary range: $132k - $165k annually.
As a Customer Success Senior Manager, you will lead the Customer Success team, manage client relationships, oversee onboarding, implement retention strategies, assess team performance, collaborate across departments, and drive continuous improvement in customer experience.
The Support Specialist will provide user support for web and mobile applications, resolve customer inquiries, develop user support processes, conduct user training, and investigate system performance. This role requires strong technical and customer service skills, with emphasis on improving user satisfaction.
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
The Manager of Customer Success at Five9 will develop and lead a team to implement strategies aimed at enhancing customer satisfaction and retention. The role involves mentoring Customer Success Managers, executing customer management initiatives, and working with cross-functional teams to improve the customer experience.
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