Top Remote Senior Level Customer Success Jobs

The Manager, Customer Success will lead and develop a team of Customer Success Managers, focusing on customer value realization, advocacy, and retention. Responsibilities include mentoring the team, overseeing customer relationships, collaborating with cross-functional teams, and implementing strategies for customer satisfaction and operational excellence.

The Customer Success Manager at Truleo will develop strategies for customer growth and retention, analyze customer feedback, resolve escalations, and maintain long-term relationships. This role involves collaboration with internal teams to guide product roadmaps based on customer needs and insights.

The Senior Customer Success Manager at Fundraise Up is responsible for managing a portfolio of non-profit accounts, driving product adoption, resolving technical issues, and enhancing customer satisfaction. This role involves account management throughout the customer lifecycle and collaboration with internal teams to ensure success and retention metrics are met.

The Director of Enterprise Customer Success will lead a global team focused on strategic planning and execution for customer success in various regions. Responsibilities include enhancing customer experiences, driving product adoption, mitigating churn, cultivating collaboration across teams, and leading initiatives for continuous improvement. The director will also manage performance tracking, oversee onboarding, and ensure high levels of customer satisfaction and retention.

The Senior Manager of Customer Success will manage and mentor a team of Customer Success Managers, drive customer health and product adoption, and collaborate with various departments to exceed performance targets while resolving customer issues effectively.

As a Customer Experience Manager at MavenAGI, you will enhance customer satisfaction by providing technical guidance to enterprise clients, driving product adoption, and ensuring customer success with generative AI solutions. You will collaborate with cross-functional teams to optimize customer interactions and identify value opportunities.

Client Experience Executives at ThreeFlow work closely with clients to drive mutual growth, build action plans, and enhance client value. They are responsible for understanding client objectives, managing complex projects, and conducting business reviews to ensure client satisfaction and performance. The role demands strong sales skills focused on existing clients and requires accountability and strategic problem-solving.