Partner Success Manager, Co-op

The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of-a kind Data Cooperative—enabling a holistic view of an account’s research and consumption behavior. From this data, Bombora derives actionable insights that make it possible for brands, agencies, and publishers to identify, understand, and identify their prospects and customers, throughout the buyer and user experience, across the activation platforms of choice.

Bombora is continually recognized by analyst firms as a leader in Intent data powering GTM data solutions.

As a Partner Success Manager you will be on the front lines of client success, managing direct communication with our publisher partners via daily outreach, client meetings, and driving strategic initiatives through in-depth data storytelling. This role focuses on driving growth, retention, and satisfaction for partners while aligning their success with Bombora’s objectives.

The Data Co-op team showcases what is possible with intent data and delivers on that promise directly to our Data Co-op publishers. We are learning every day and serve as the trusted data expert for an endless number of publisher use cases.

You will….  

• Work directly with publisher partners as their main point of contact to grow deeper relationships across a variety of departments—sales, media planning, marketing, content, and research—helping partners identify new revenue streams and opportunities to expand their business using the company’s products or solutions.
• Tell stories with data and innovate publisher capabilities for advertising, content marketing, events, and yield optimization to ensure engagement and adoption of Bombora’s products and services.  
• Operates as a primary support resource to partners in various ways including onboarding new publisher partners, product training, consultation, audience data analysis, data integration, and 3rd party platforms.
• Execute data programs on behalf of partners including creating audience segments, analyzing topic trends, and integrating data into new platforms.
• Liaise with various internal departments to drive adoption, innovation, product development, and audience activation.
• Actively address issues or challenges that may arise between the company and its partners, ensuring that problems are resolved quickly and effectively. Manage escalations, offering solutions and aligning resources to resolve complex problems when possible.
• Support revenue achievement objectives with commercial partners. 
• Work with the team to manage and achieve performance metrics (adoption rates, contribution scores, etc.). 
• Leverage tools such as Slack, LinkedIn, Webinars, Newsletters and more to encourage participation and engagement in the Co-op

You have…

• 5 to 7 years in media and advertising, including working at a publishing company
• 5 to 7 years in client-facing roles in business development, account management, and/or customer success
• Passion for “storytelling” with data
• Curious, creative, and a problem-solver

Perks and Benefits

• Health / Dental / Vision
• Flexible Spending / Health Spending Accounts
• Flexible Vacation / Paid Holidays / Summer Fridays
• Education / Tuition Assistance / Annual Learning Stipend
• 401K 
• Generous Parental Leave (16 weeks primary/12 secondary)
• Commuter Benefits
• On Demand Learning (Udemy)
• Team Lunches / Outings / Events (Yes! We found a way to do virtually!)

Compensation Package

• The salary range for this position is $85,000 to $125,000 and $10,000 variable. Actual compensation may vary and will be based on a candidate’s qualifications, skills, experience, and location.
• Equity

At Bombora, we embrace diversity because it breeds innovation. Bombora is an equal opportunity employer and participates in E-Verify. Employment offers are contingent upon completion of successful background checks.