Top Entry Level Customer Success Jobs in Miami, FL

The Client Relations Specialist at Modernize will manage relationships with home improvement companies, support the onboarding of new clients, handle client support cases, ensure customer satisfaction, and collaborate with the Client Relations team to enhance service delivery.

The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.

The Customer Onboarding Manager will oversee new customer onboarding, collaborate with Sales and Customer Success to resolve needs, and develop processes for repeatable onboarding experiences. They will also provide customer support and manage Professional Services, particularly the Batch Enrichment service. Strong project management and technical skills are essential.

The Client Support Analyst will manage client communications, ensuring timely responses to inquiries and requests. They will oversee onboarding processes for new clients, coordinate with stakeholders, and develop scalable processes. Additionally, this role involves monitoring client support requests and facilitating effective client interactions to enhance satisfaction.

The Mediator will facilitate conflict resolution between buyers and sellers, addressing issues related to disputes, shipping, and order concerns while ensuring effective communication. They will manage multiple client disputes and collaborate with teams to improve the buyer experience.

As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.

The Operations Support Specialist ensures timely delivery of medical supplies, handles shipment issues, maintains communication with stakeholders, manages order entries in the CRYOPDP System, provides real-time updates on shipments, generates reports, and offers customer support. They also escalate issues and provide backup for the Operations Support Supervisor when needed.