Top Tech Jobs & Startup Jobs in Louisville, KY

The Customer Success Associate will ensure customer satisfaction by managing onboarding, integration, and account performance. This role involves building strong relationships with customers, monitoring account health, and collaborating with internal teams for seamless implementation of payment solutions.

As a Technical Support Analyst, you will help healthcare organizations and their patients address technology challenges related to telemedicine. Your role includes monitoring video connectivity, resolving technical issues, managing customer relationships, and providing coaching on the eVisit platform. Additionally, you will collaborate with departments to enhance product reliability and report metrics for performance improvement.

The Account Manager will focus on driving revenue growth by identifying upsell opportunities within SQUIRE's existing customer base through outbound sales efforts. Responsibilities include conducting prospecting activities, understanding customer needs, and collaborating with product teams while increasing monthly recurring revenue and retention rates.