Top Entry Level Customer Success Jobs in Detroit, MI
The Customer Success Manager at Scribe will act as the primary contact for SMB customers, focusing on onboarding, retention, and engagement. This role involves leveraging data and automation to enhance customer interactions, developing best practices, and collaborating with various teams to improve customer experiences.
The Dementia Specialist will develop medical guidelines and create content for dementia care offerings, such as intake forms and care plans. Additionally, they will work on developing outcomes dashboards and may evaluate patients in future quarters. The role focuses on incorporating technology into dementia care.
The Billing Support Specialist will manage client and patient billing inquiries, resolve payment issues, and provide exceptional support to customers. Responsibilities include entering and maintaining patient information, investigating billing discrepancies, and collaborating with finance and customer service teams to enhance billing operations.
The ROW Specialist will ensure legal compliance by securing necessary permits, licenses, and land rights for telecommunications projects. Responsibilities include researching property owners, liaising with various stakeholders, tracking project progress, and maintaining documentation, while also submitting reports and timecards.
As a Customer Support Specialist Tier 1, you will provide assistance to customers through phone, email, and chat, addressing inquiries and troubleshooting issues related to the company's software. You will document interactions, analyze system performance, and contribute to knowledge databases while working towards performance metrics.
A Virtual Representative at AO drives business growth by promoting and selling products/services, building client relationships, and ensuring customer satisfaction. Responsibilities include customizing presentations to client needs and acting as the primary contact for inquiries.
The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.
The Provider Outreach Specialist will engage healthcare providers in Florida and Georgia to promote tobacco cessation resources. Responsibilities include planning outreach activities, delivering training on tobacco interventions, managing communications and documentation, and reporting on progress. The role requires travel within the states to effectively meet with providers.
The Client Support Specialist role involves providing exceptional customer support for a mobile app, addressing client inquiries and technical issues through Zendesk. Responsibilities include troubleshooting API and software integration issues, collaborating with internal teams, documenting client interactions, monitoring support metrics, and providing clients with guidance on HR and payroll best practices.
The POS Deployment Specialist will provide on-site consultation and implementation of MealSuite's POS solutions, conduct training, and develop tools for improved customer processes, while traveling up to 80% of the time across the US to support various client needs.
Top Companies in Detroit, MI Hiring Customer Success Roles
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