Top Entry Level Customer Success Jobs in Detroit, MI

The Scaled Customer Success Manager will onboard customers, manage their retention, increase product adoption, and identify upsell opportunities. They will maintain regular communication, collaborate with various teams, and promote a customer-centric culture while managing a large portfolio of accounts efficiently.

Seeking a Remote Customer Success Representative to provide amazing customer experiences by supporting and consulting potential and current parent-clients. Responsibilities include acting as the go-to resource for clients, fostering positive relationships, addressing inquiries, and serving as the primary contact for potential customers.

Manage client relationships and revenue cycle activities for medical practices to ensure successful revenue performance. Analyze data, develop action plans, maintain client relationships, and collaborate with internal and global teams to achieve RCM goals. Provide high-level customer service and resolve billing-related issues efficiently. Stay updated on industry changes and software enhancements.

The Implementation Specialist will support Customer Success Managers by configuring client accounts, managing customization projects, and providing administrative tasks. Responsibilities include partnering with teams to optimize customer experiences and contribute to the growth of the customer success team.

The Experimentation Solutions Specialist will act as a subject matter expert on experimentation, providing guidance and education to customers. Responsibilities include collaborating with technical teams, developing content on experimentation practices, and building relationships with partners and customers to maximize their use of LaunchDarkly.

As an Ad Processing Specialist at iSpot.tv, you will manage data quality by processing and reviewing survey responses to eliminate unwanted data. Your role involves communication with the Field Operations team and may transition to training an AI tool for improved survey processing.

As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their satisfaction with the company's SaaS security solutions. You'll oversee onboarding, conduct training, monitor account health, and collaborate with sales for contract renewals, while also gathering client feedback for product improvement.