Top Entry Level Customer Success Jobs in Cleveland, OH

The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.

Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.

As a Customer Assistant at Dan Murphy's, you'll create memorable in-store experiences, stock shelves, and engage customers through product storytelling. Your role involves adhering to responsible service of alcohol guidelines while working independently and as part of a team.

As a Billing Specialist, you'll process bill payments and policy changes accurately while managing your caseload. Collaborate with team members to meet service levels for Premium Accounting clients and support initiatives like system improvements. Handle multiple assignments with a proactive approach and build knowledge to enhance team performance.

The Quality Document Specialist will manage document control and records management within the Electronic Quality Management System. Responsibilities include processing internal documentation, conducting audits for accuracy, training employees, and ensuring compliance with regulatory requirements.

The Receiving Specialist manages backroom operations including receiving products into the POS system, organizing inventory, processing defective products, and ensuring stock levels are adequate. They also maintain store presentation and collaborate on merchandising standards to enhance customer experiences.

The Customer Service Representative will answer client calls and inquiries, assist with client needs, help renew accounts, escalate issues, and input data into the agency management system.