Top Entry Level Customer Success Jobs in Buffalo, NY

The Account Manager will support day-to-day client operations, manage client relations in financial services, and collaborate with internal teams and external partners to execute and optimize sponsorship programs in sports. Responsibilities include project management, preparing strategic documents, representing client interests, and overseeing a full-time employee.

The Document Specialist is responsible for document management activities including processing documents, quality assurance, reviewing and organizing incoming claims, managing data hygiene, and communicating status updates. The role also involves identifying bugs in production and performing data entry tasks.

The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.

The Reporting Specialist will focus on creating data-focused reports and visualizations based on project data analysis to meet business process requirements. Responsibilities include developing progress reports, supporting the data team in internal and external reporting, ensuring quality improvement, and contributing to data storytelling and visualization efforts.

The Customer Support Representative will be responsible for providing technical support and training to customers, managing inbound ticket queues and phone calls, maintaining the customer knowledge base, advocating for customer needs, and implementing processes to enhance team scalability.

The Onsite Implementation Specialist will travel to healthcare facilities to train providers on DeepScribe’s AI documentation solutions. Responsibilities include customizing notes, troubleshooting issues, and ensuring smooth EHR integration. The role requires excellent communication skills and adaptability to new technologies.

The Private Client Strategist will develop complex financial plans for HNW and UHNW clients, review their financial positions, legal documents, and tax returns for optimal strategies, and collaborate with Financial Advisors and Wealth Strategists to provide tailored financial advice and support during presentations and client meetings.