Top Entry Level Customer Success Jobs in Rochester, NY

As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.

As a Group Facilitator at Charlie Health, you will provide remote telehealth services to adolescents and young adults, facilitating group sessions and fostering client engagement. Responsibilities include preparing and delivering sessions, participating in treatment teams, and adhering to operational policies.

The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.

The Coding Specialist translates healthcare documentation into standardized codes, ensuring accurate coding and billing of patient encounters. They maintain compliance with regulatory requirements, communicate with healthcare providers for documentation clarification, and participate in performance improvement projects to enhance clinical documentation quality.

The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.

As a Legal Content Rules Specialist, you will assist with legal research, provide user support on procedural rules, maintain blog content, monitor court rules updates, organize a document database, and support the client services team while ensuring accuracy in legal content creation.

As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.