Top Entry Level Customer Success Jobs in Rochester, NY

The Dementia Specialist will develop medical guidelines and create content for dementia care offerings, such as intake forms and care plans. Additionally, they will work on developing outcomes dashboards and may evaluate patients in future quarters. The role focuses on incorporating technology into dementia care.

The Billing Support Specialist will manage client and patient billing inquiries, resolve payment issues, and provide exceptional support to customers. Responsibilities include entering and maintaining patient information, investigating billing discrepancies, and collaborating with finance and customer service teams to enhance billing operations.

The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.

As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.

Join Anteriad's Customer Success team to provide top-quality support for digital products, manage campaign life cycles, and work closely with customers and internal teams. Enjoy a flexible work environment with professional growth opportunities and comprehensive benefits.

The Customer Success Manager at Keeper will be responsible for nurturing client relationships, meeting revenue quotas, negotiating renewals, upselling, and ensuring customer satisfaction and security through Keeper's solutions. This role requires strong technical knowledge and the ability to manage a portfolio of clients effectively.

Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.