Top Senior Level Customer Success Jobs in Nashville, TN

The Director of Partner Success manages higher ed partner relationships to enhance satisfaction and grow enrollments while implementing strategies for success.

The Enterprise Customer Project Lead is responsible for onboarding insurance agencies to the Applied Pay platform, managing project execution, and training customers while driving change management.

The Fraud Investigator will conduct complex fraud investigations, liaise with law enforcement, prepare regulatory reports, and recommend fraud prevention strategies.

The role involves providing technical expertise on Datadog solutions, collaborating with sales, conducting demos, and designing custom solutions for clients.

The Senior Business Systems Analyst will enhance systems for Sales and Marketing Operations, focusing on Salesforce and tech stack management, collaborating with stakeholders, and ensuring project delivery.

The Director of Global Customer Marketing will drive customer expansion initiatives, focusing on upsell, cross-sell, and retention strategies across global markets while leading a regional team and optimizing customer engagement programs.

As Manager of Customer Operations, drive efficiency in customer processes, optimize systems, manage projects, and enhance customer experiences across the organization.

The Senior Customer Operations Manager will develop and manage a Digital Customer Success program, optimize processes, and collaborate with cross-functional teams to drive customer engagement and reduce churn.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.