Top Senior Level Customer Success Jobs in Nashville, TN

The Senior Manager of Customer Service will lead a team of 150+ members in enhancing customer and employee experiences through effective coaching, training, and a focus on key performance metrics. Responsibilities include mentoring managers, driving cross-department collaboration, and implementing processes for customer loyalty and satisfaction. This role requires strong leadership and communication skills to identify solutions and foster a high-performing team culture.

The Sr. Regional Sales Director will lead a team to acquire new business, manage existing accounts, and achieve revenue targets while ensuring client success.

The Senior Director of Sales Enablement will create and implement a comprehensive enablement strategy, leading a team to support sales success. Responsibilities include developing training programs, managing sales collateral, and utilizing data to optimize enablement efforts.

Design and help customers implement solutions, lead technical calls, collaborate with teams, provide market feedback, and maintain customer relationships in a fast-paced environment.

The Senior Solutions Consultant at Upstart drives partner adoption of lending solutions, collaborates with sales, develops credit strategies, and analyzes lender profitability in a cross-functional role.

The Director leads the development and execution of a service provider network, focusing on operational excellence and enhancing client relationships. Responsibilities include managing vendor performance, driving initiatives, supervising related teams, and ensuring compliance with standards.

The Strategic Account Manager will develop account plans, maintain client relationships, and ensure account growth and retention through effective collaboration and reporting.

The Account Management Director oversees a large client base in healthcare, focusing on relationship management, client needs, and ensuring success and retention through cross-functional collaboration and performance tracking.

The Trial Success Manager will lead the trial process for clients, manage POC activities, design solutions, deliver training, and analyze data for success.

The Senior Solutions Engineer will support strategic sales, drive product demonstrations, and collaborate with various teams to influence customer adoption and success.

The Salesforce Administrator will enhance Grammarly's Salesforce platform, improving data integrity, process efficiency, and governance while collaborating with cross-functional teams.