Top Remote Senior Level Strategic Operations Jobs in Washington DC,

Lead delivery and support for an assigned portfolio to achieve high CSAT; manage global teams, stakeholder governance, risk mitigation, service improvements, P&L and financial metrics, mentor and build leaders, support business development, apply Agile execution and program tracking, and report performance to senior leadership.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

Manage daily operations of the Major Case Unit handling complex commercial claims. Lead workload planning, oversee reserves and settlements, direct litigation strategy and defense counsel, analyze claim trends, resolve complex coverage and service issues, ensure regulatory compliance, and drive process improvements and performance monitoring.

As an Underwriting Consultant, evaluate life insurance applications, assess risk factors, and decide on acceptance or modifications to applications. You'll leverage advanced decision-making authority and engage in continual development and innovation within the underwriting process.

The Director of Strategic Initiatives leads the Campus Ambassador Program and oversees educational campaigns, partnerships, and strategic communications. They will develop frameworks, build partnerships, and manage teams to enhance the foundation's global impact on animal welfare and sustainability.

Lead the supply side of an early-stage two-sided marketplace: recruit and retain partner businesses and contributors across verticals and geographies, own geo rate cards, capacity forecasting, contributor experience (onboarding, payments, support), and partner with platform on self-serve tooling. Close partners directly and optimize pricing, economics, and systems for scale.

Lead and scale content production operations for ~125 corporate magazines, building processes, managing timelines, budgets, KPIs, and a high-performing content team. Partner cross-functionally with Creative, Editorial, Design, and Franchise leadership to remove bottlenecks, safeguard brand standards, and increase readership engagement.

Partner with business stakeholders to gather and document requirements, design workflows, support SDLC (Agile/Waterfall), create BRDs and test cases, perform minor system configuration, support QA/UAT, liaise with vendors, and help optimize mortgage loan lifecycle processes (Origination through Post-Closing).

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Lead a multi-tier issue management organization to identify, root-cause, document, and resolve recurring and high-impact issues. Govern continuous improvement and visual management, drive upstream process changes with stakeholders, report KPIs and trends to leadership, manage outsourced partner performance, and build organizational capability through coaching, talent development, and succession planning.