Top Remote Senior Level Customer Success & Experience Jobs in Washington DC,

Conduct clinical record reviews and data analysis to identify process improvements and educate clients on best practices; participate in product audits.

The GTM Enablement Partner develops and executes sales enablement programs, aligning strategies and providing training, coaching, and resources for sales teams in NAMER.

The Strategic Accounts Director is responsible for retaining and upselling major clients, collaborating with teams to enhance client experience and drive performance metrics while ensuring strategic value delivery.

As a Solution Advisor, you'll work with sales teams to provide insights on supply chain solutions, conduct workshops, and develop proposals for clients.

The Senior Manager, CRM will define and execute lifecycle marketing for a new consumer product, focusing on customer acquisition, retention, and program design. The role requires collaboration with cross-functional teams and analysis of customer behavior to optimize marketing strategies.

The Sr. Account Executive will drive sales of geospatial solutions across various sectors by managing customer relationships and executing strategic plans for growth.

The Global Partner Services Manager leads a global team to scale delivery programs, driving partner enablement and governance, while ensuring customer satisfaction and measurable business outcomes.

As an Enterprise Onboarding Consultant, you will manage the onboarding process for complex enterprise customers, ensuring deployment success and strong stakeholder communication while leading multiple concurrent implementations.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Senior Manager of Opportunities Resolution leads the team's efforts in handling escalated member concerns, ensuring excellent customer service and managing complaint resolutions. This role involves overseeing multiple projects, fostering cross-department collaboration, and driving process improvements.