Top Remote Senior Level Customer Success & Experience Jobs in Washington DC,

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

Manage strategic partnerships at Zapier, focusing on building relationships and co-developing product experiences with technology partners, driving new business and growth initiatives.

The Director of Public Relations will develop and implement a PR strategy, manage media relations, oversee content creation, handle crisis communication, and measure PR effectiveness while leading a team.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

Lead customer support and revenue cycle management operations, leveraging AI to enhance user experience and ensure operational efficiency. Develop strategic plans and performance metrics while overseeing team performance and compliance standards.

Manage client portfolios focusing on retention and growth, analyze business spending, and build relationships to serve as a trusted advisor.

The Senior Sales Enablement Manager will enhance sales team performance through training, process documentation, coaching, and sales content management, while supporting product initiatives.

The Virtual Events Manager will develop and execute virtual events, collaborate with teams, design experiences, and optimize event performance to engage prospects and customers.

As a Senior Account Manager, you will strengthen relationships with corporate veterinary partners, strategize account growth, collect product feedback, and adapt to market changes, all while representing Vetcove's value effectively.

The Director of Customer Service and Operations will lead customer support processes, manage operational functions, ensure compliance, and drive efficiency and improvement strategies. They will oversee staffing efficiency, forecast models, KPI establishment, and continuous improvement programs while fostering a positive work environment.