Top Senior Level Customer Success Jobs in Las Vegas, NV
The Senior Contracts Specialist - SLED at GuidePoint Security focuses on managing SLED client contracts. Responsibilities include reviewing contracts for compliance, managing RFPs, developing relationships with government contracting officers, and integrating compliance tools. The role requires knowledge of regulatory requirements and effective project management skills.
The Principal of Customer Solutions at Elation Health will enhance client relationships, analyze usage data for product improvement, drive strategic planning for business growth, and engage cross-functionally to ensure client satisfaction while identifying upsell opportunities.
The Technical Customer Operations Manager ensures operational alignment and communication with hyperscale customers, managing technical requirements, resolving issues, and driving improvements. Key responsibilities include acting as a liaison between customers and internal teams, overseeing incident management, and monitoring performance against SLAs. The role involves project coordination, customer engagement, and maintaining compliance with operational documentation.
The Senior Learning and Development Specialist will design, deliver, and evaluate leadership development programs, partner with senior leaders, create engaging content, conduct needs assessments, manage stakeholder relationships, and provide coaching to enhance leadership capabilities and organizational performance.
The Technical Account Manager is responsible for managing customer relationships for NICE CX, ensuring their success post-implementation. This role involves troubleshooting, developing relationships, providing technical support, and collaborating with various teams to meet customer needs. Frequent travel is required to engage with high-level service package accounts.
As an RCM Specialist at Neura Health, you will manage billing processes, ensure timely payments, and collaborate with patients, clinical staff, and insurance companies to improve billing accuracy. Responsibilities include claim review, correcting data discrepancies, collecting payments, filing appeals, and communicating payor trends.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
The role involves providing technical support for sales enablement platforms, managing demo environments, optimizing knowledge bases for RFI and RFP responses, and supporting project management initiatives. The position requires collaboration with various teams to enhance sales tech efficiency.
As a Senior Customer Success Manager, you will manage a portfolio of FMCG clients, providing strategic guidance and support to help them leverage market insights, enhance their experience with the platform, and achieve their business goals. Responsibilities include conducting workshops, monitoring client health, managing renewals and growth opportunities, and gathering customer feedback to improve services.
The Account Director will lead day-to-day client services, overseeing client programs and collaborating with internal teams and external agencies to develop integrated brand campaigns. Responsibilities include strategic planning, project management, and maintaining client relationships, particularly within the financial services sector.
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