Top Remote Senior Level Customer Success & Experience Jobs in Washington DC,

Lead the US CX payroll and benefits team, ensuring compliance, operational excellence, and team performance while partnering with product and engineering teams.

The Senior Solutions Architect will lead technical implementations for Transaction Monitoring, manage client relationships, and mentor teams.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

Manage and grow key insurance carrier partnerships, driving new product launches with a focus on improving risk through technology.

The role involves partnering with Global GSIs to create and enable services, providing technical leadership, and driving sales pipelines through strong relationship management and technical expertise.

The Channel Account Manager will develop strategic partnerships with Systems Integrators, enhance federal business through collaboration, and drive revenue via partner-led sales. Responsibilities include managing relationships with system integrators and executing joint business plans while ensuring compliance with government standards.

Senior Account Managers lead communications programs for B2B technology clients, oversee account teams, provide strategic counsel, and contribute to agency growth through new business development.