Top Remote Senior Level Customer Success Jobs in Philadelphia, PA

The Client Relationship Executive will manage sales pursuits and pipelines, coordinate account management, and develop sales strategies. They will also drive long-term relationships, identify market gaps, and support team's evolution to meet client needs, while upholding the firm's code of ethics.

As a Senior Manager, Customer Success Architects, you will mentor and lead a team dedicated to providing exceptional service to clients. Your role includes driving customer success initiatives, fostering client relationships, and developing strategies to enhance renewal and expansion efforts. You will collaborate with various teams to ensure high-quality customer support and proactively identify risks, while also supporting the career development of your team members.

The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.