Top Remote Senior Level Customer Success Jobs in Philadelphia, PA

As a Technical Trainer, you will develop and deliver training programs for employees, create training materials, assess training needs, and ensure employees can effectively use the company’s technology tools. This involves collaborating with subject matter experts and continually refining the training processes based on feedback.

As a Senior Website Services Specialist at AffiniPay, you will manage client relationships, ensure the functionality of customer websites, maintain a ticketing system, and oversee content management. You will craft web content, collaborate with internal teams and clients, and provide solutions to enhance user experiences while helping train new team members.

The Client Partner at Babylist will focus on generating new business and managing relationships with CPG partners. This role involves understanding the Babylist value proposition, crafting compelling sales proposals, negotiating advertising deals, and exceeding sales targets while ensuring the delivery of advertising campaigns.

The Senior Support Engineer will work closely with customers to resolve complex support issues, advocate for their needs, and collaborate with various teams to enhance product features and documentation. They will manage support cases from self-managed GitLab and SaaS clients, contribute to incident management, and participate in the hiring process.

The Senior Client Success Manager is responsible for managing relationships with insurance clients, ensuring service excellence, and overseeing financial performance. They will engage with cross-functional teams to meet client needs, deliver business reviews, and advocate for client interests within the company.

The Customer Enablement Manager at Smartcat will develop and execute customer training programs for enterprise clients to optimize their use of Smartcat’s platform. This role involves creating onboarding content, managing a certification program, gathering customer feedback for continuous improvement, and collaborating with the Customer Success team to drive product adoption and satisfaction.

As a Customer Success Manager team leader at Cloudflare, you will mentor and develop your team to enhance customer satisfaction. You will be responsible for driving customer adoption of Cloudflare solutions by collaborating with various teams, establishing performance metrics, and ensuring successful client engagements.