Top Remote Senior Level Customer Success Jobs in Philadelphia, PA

Seeking a Senior Director, Client Service for the Health+ Business Unit, responsible for managing strategic healthcare client accounts, building strong client relationships, and driving enterprise growth initiatives. Must oversee account growth, guide strategy teams, promote integrated solutions, and collaborate with internal teams for business development. Requires proactive client communication, financial stewardship, and Salesforce expertise.

Looking for an experienced Account Director with a background in the Financial Services sector to build relationships, encourage reliance on products and services, and drive client satisfaction and retention. Responsibilities include client account management, strategic planning, client relationship development, contract management, digital initiatives, and business growth. Preferred qualifications include 7+ years of experience in client service or account management.

The Customer Development Manager IV is responsible for managing strategic ePay customer relationships to achieve payment portfolio growth, profitability, and revenue retention goals. This role involves developing and executing account plans, collaborating with partners, supporting onboarding efforts, and providing feedback for continuous improvement within the ePay organization.

Lead Long Term Disability Claims Specialist at MetLife managing a caseload of long term disability insurance claims, coaching new associates, and driving continuous improvement projects. Responsible for timely and accurate claims reviews and documentation, collaborating with internal and external resources, and providing exemplary customer service. Requires 5+ years of LTD/IDI Insurance Claims experience and excellent customer service skills.

The Senior Professional Services Veterinarian- Dermatology Specialist will support the commercial, medical, and business needs of the companion animal business unit in dermatological solutions and innovations. Responsibilities include serving as a subject matter expert in dermatology, partnering with customers and industry leaders, and collaborating across departments to advance the company's Animal Health portfolio.

Seeking a dynamic Director of Onboarding & Enablement with over 8 years of B2B customer-facing experience in the SaaS industry. Responsibilities include team leadership, program oversight, process enhancement, customer engagement, and problem resolution. Must have a Bachelor's degree and be authorized to work in the US.

Recruit and lead covered entity stakeholders through the adoption and production use of drug discount and rebate products. Support operations to achieve customer satisfaction and growth, driving retention and expansion of the covered entity network. Strategic problem-solving, revenue objectives, relationship-building, and high-quality customer experience are key focuses.

Head of Customer Experience & Strategic Programs position at Atlassian with a competitive salary range of $193,300 - $310,500 per year. Eligible for benefits, bonuses, commissions, and equity. Visit go.atlassian.com/payzones for more information on geographic pay zones.