Top Senior Level Customer Success Jobs in Louisville, KY

Responsible for building customer relationships, providing GRC expertise, managing account health, supporting implementation, conducting training, and collaborating with teams to enhance customer experience.

The XM Scientist will deliver consulting services for Customer Experience (CX) programs, guiding clients strategically to improve program design, implement best practices, and drive organizational change.

The Senior Solutions Engineer will support strategic sales, drive product demonstrations, and collaborate with various teams to influence customer adoption and success.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

As the Enterprise Customer Success Manager, you will drive strategic renewals, advocate for enterprise customers, and collaborate across teams to ensure customer success and product adoption.

As a Senior Customer Success Consultant at Mirakl, you'll advise clients on launching and optimizing retail media businesses, driving ad revenue and client growth through strategic planning, data analysis, and relationship management.

As a Senior Solutions Architect at Postman, you will collaborate with publishers to implement technical solutions, optimize workflows, and drive API adoption while providing strategic guidance and support.

Responsible for leading and developing a team of Customer Service coaches, driving client experience improvements, and managing staffing for a multi-channel customer service team.

The Residential Examiner processes real estate transactions, ensuring accuracy, communicating with clients and colleagues, and making insurability decisions based on title insurance guidelines.

The Senior Manager, CX Enablement will develop scalable onboarding and training systems, manage agent communications, and partner with cross-functional teams to enhance customer experience in a tech-enabled environment.