Top Senior Level Customer Success Jobs in Louisville, KY

The Sr Operations Analyst will evaluate and optimize operational processes, providing actionable insights to enhance efficiency and support strategic decision-making in a tech environment.

Manage a team of Licensed Customer Care Representatives, guiding them in sales techniques, mentoring for development, and ensuring exceptional customer service in the pet insurance space.

Responsible for building customer relationships, providing GRC expertise, managing account health, supporting implementation, conducting training, and collaborating with teams to enhance customer experience.

As a Senior Solutions Architect at Postman, you will collaborate with publishers to implement technical solutions, optimize workflows, and drive API adoption while providing strategic guidance and support.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The role involves managing customer deployments of IoT solutions, ensuring success through training, support, and communication, while building relationships with enterprise clients.

The Residential Examiner processes real estate transactions, ensuring accuracy, communicating with clients and colleagues, and making insurability decisions based on title insurance guidelines.

Responsible for driving cross-functional Treasury initiatives, managing banking relationships, supporting integration projects, and improving operational processes, while collaborating with various teams and stakeholders.

Responsible for leading and developing a team of Customer Service coaches, driving client experience improvements, and managing staffing for a multi-channel customer service team.

The Senior Solutions Engineer will support strategic sales, drive product demonstrations, and collaborate with various teams to influence customer adoption and success.

The Trial Success Manager will lead the trial process for clients, manage POC activities, design solutions, deliver training, and analyze data for success.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.