Top Senior Account Manager (AM) Jobs in Louisville, KY

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Manage key hospitality accounts, execute account plans, identify growth opportunities, and improve account quality and revenue value. Collaborate cross-functionally to meet client needs, support strategic initiatives, deliver special projects, and evaluate account-based growth data. The role requires customer-facing, hospitality, and procurement or supply chain experience, Excel proficiency, and travel up to 25%.

Own and execute the US East channel strategy, develop strategic partners and distributors, grow partner-led pipeline and revenue, and build scalable partner enablement and certification programs. Manage joint business plans, forecasting, deal progression, executive relationships, and partner accountability. Coordinate with sales, solutions engineering, marketing, and leadership to increase partner autonomy and expand channel contribution.

Manages regional relationships within global key accounts, executes account strategies, identifies sales and technology-adoption opportunities, and supports negotiations. Coordinates forecasting, supply chain, order fulfillment, contracts, collections, and channel development. Captures customer feedback, leads cross-functional collaboration, trains sales teams, monitors operational scorecards, and reports account performance. Promotes fluid-flow, HVAC, energy-efficiency, and sustainability solutions while driving product conversion, customer adoption, and regional revenue growth.

Manage wholesale customer relationships across South Central USA, serving as the primary account contact, driving sales and revenue growth, and achieving margin targets. Responsibilities include account reviews, prospecting, onboarding, sales presentations, negotiations, forecasting, issue resolution, CRM management, order coordination, inventory communication, and collaboration with internal teams. The role also provides market insights, identifies growth opportunities, and supports customer experience improvements.

Manage adoption and onboarding of Tendon Seam soft tissue fixation technology among surgeons. Support surgical cases in operating rooms, educate clinical teams, collect and communicate case data, manage regional inventory, monitor competitors, complete covered-case billing, and maintain facility credentialing. The role combines orthopedic medical device sales, clinical customer support, real-time surgical guidance, and commercial relationship development.

Manages wholesale customer relationships across Texas and Oklahoma, serving as the primary account contact while driving sales, revenue, margins, and customer satisfaction. Responsibilities include account reviews, prospecting, onboarding, presentations, negotiations, order coordination, demand forecasting, inventory communication, CRM maintenance, issue resolution, and identifying growth opportunities. The role collaborates with Sales, Operations, Customer Service, and Logistics teams to support wholesale accounts and expand revenue.

Manages executive client relationships and advertising campaigns across search, display, social, and digital or print media channels. Partners with sales, optimization, ad operations, and solution teams to develop strategies, monitor performance, conduct client reviews, and improve marketing results. Advises clients on campaign opportunities, communicates performance and value, and ensures campaigns meet or exceed business goals.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Serves as the primary operational liaison among producers, carrier partners, and employer groups. Supports new business quoting, implementations, enrollments, renewals, proposal preparation, employee education, carrier administration, and service issue resolution. Maintains broker and client relationships, provides training on carrier products and enrollment tools, coordinates escalations, and supports retention and growth of General Agency business.

Manages service delivery for large commercial insurance accounts, supports producers with renewals and new business, markets and negotiates coverage, prepares proposals, binds policies, reviews contracts, assists with claims, resolves billing issues, and maintains accurate agency management records. Provides client service, technical guidance, and retention support while ensuring licensing and continuing education requirements are met.

Manage enterprise promotional-product accounts by developing sales and account-growth strategies, strengthening client relationships, identifying upselling and renewal opportunities, preparing proposals and presentations, and coordinating merchandising, inventory, quality, and operations activities. The role includes client meetings, CRM management, account planning, issue resolution, product sourcing, SKU rationalization, and continuous improvement. It is fully remote within the United States and requires at least five years of promotional-products experience.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.

Manage and expand a portfolio of State, Local, and Higher Education accounts across North America. Drive software license expansion, cross-sell products, manage high-value pipelines, conduct account reviews, build executive relationships, and achieve sales quotas. Partner with solution engineers and internal teams to develop tailored solutions, navigate public-sector procurement, analyze market and competitive intelligence, and identify strategic growth opportunities.

Manages a portfolio of employee benefits clients, serving as the primary contact and coordinating service requests, renewals, carrier proposals, compliance, billing audits, enrollment materials, and carrier transitions. Supports producers with new and renewal business, analyzes plan options, conducts open enrollment presentations, maintains agency records, and advises clients on benefits regulations. Requires an active Life and Health license, five years of employee benefits account management experience, and proficiency with Microsoft Office.

Own strategic technology and advisory partner relationships across North America. Build joint business plans, drive partner-sourced pipeline and revenue, enable partner and sales teams, execute joint go-to-market programs, and support scalable partner operations. Collaborate with Sales, Marketing, Product, and Partner Solutions on co-selling, integrations, value propositions, and partner-led growth.

Own commercial customer accounts across the full sales lifecycle, including renewals, upsells, cross-sells, prospecting, forecasting, retention, and expansion. Build executive relationships, conduct software demonstrations, identify growth opportunities, manage churn risks, and exceed revenue quotas. Collaborate with Customer Success, Product, Support, and Sales Engineering teams to resolve issues and close opportunities within the SMB segment.

Own strategic relationships with a portfolio of family law firms, advising owners and managing partners on growth, marketing performance, pricing, intake, operations, capacity, and hiring. Lead alignment calls and business reviews, maintain strategic roadmaps, monitor acquisition and conversion metrics, identify expansion and churn risks, approve client deliverables, and coordinate project managers and channel specialists.

Drive growth of Iron Mountain’s Asset Lifecycle Management business by developing strategic global OEM accounts. Build executive relationships, create account plans, lead quarterly business reviews, and expand recovery, reuse, and trade-in programs. Coordinate hardware collection, repair, reintegration, product lifecycle management, reverse logistics, and supply chain stakeholders while demonstrating cost reductions and sustainability returns.

Manages commercial insurance accounts by designing coverage programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. Provides mentoring to customer service representatives while ensuring accurate, timely transaction processing and compliance with agency standards.

Own a portfolio of strategic partner accounts, driving revenue, gross margin, retention, and long-term growth. Analyze campaign and performance data, identify monetization opportunities, negotiate pricing and budgets, lead business reviews, and expand partnerships across financial services and consumer categories. Collaborate with paid media, editorial, product, and operations teams while maintaining reporting, documentation, and account workflows.

Develops profitable growth within an assigned market by managing customer relationships, building distribution channels, creating territory sales plans, analyzing market and competitor activity, supporting product launches, training sales partners, and collaborating with marketing, product development, operations, and suppliers. The role serves industrial contractors and facility managers, requires technical product knowledge and mechanical aptitude, and includes customer site visits and travel.

Manage strategic North American enterprise accounts as the primary customer contact. Drive renewals, expansion, upselling, cross-selling, revenue growth, retention, and customer satisfaction. Maintain forecasts and CRM records, negotiate contracts, identify churn risks, and build relationships with decision-makers. Collaborate with Customer Success, Support, Product, Marketing, Legal, Finance, Solution Engineering, and Professional Services teams to deliver tailored solutions and communicate customer feedback.