Top Entry Level Customer Success Jobs in Spokane, WA

As a CareDriver Support Specialist, you will provide exceptional support to CareDrivers through various communication channels, troubleshoot technical issues on the HopSkipDrive platform, and foster strong relationships to enhance the CareDriver experience. You will also contribute to process improvements and ensure adherence to company values.

As the InRide Support Team Lead, you'll co-lead a remote team of InRide Specialists, manage performance metrics, conduct training, and ensure exceptional customer support. You'll also handle escalated issues, monitor support volume, and identify operational improvements.

The Onboarding Specialist I assists clients during their onboarding process through communication and support. Responsibilities include scheduling and managing onboarding sessions, creating materials, conducting outreach for client engagement, and recording interactions. The role involves working directly with clients and supporting both the Client Success and CyberSecurity teams to deliver outstanding client experiences.

As an Associate Customer Support Technician, you will assist customers with software and hardware issues through various communication channels. Duties include troubleshooting problems, documenting inquiries, and escalating unresolved issues while ensuring high-quality customer service.