Top Remote Jobs in Baltimore, MD

The Community Success Manager is responsible for ensuring customer satisfaction and driving revenue by managing the entire customer lifecycle, from onboarding to renewals and upselling. The CSM fosters strong relationships with customers, delivers solutions to meet their needs, drives adoption of product features, and contributes to customer advocacy efforts.

The Customer Success Manager will be responsible for client support, managing relationships through onboarding and business reviews, and ensuring clients maximize their use of Intentwise products. They will collaborate with various teams to resolve client issues and stay updated on industry advancements.

The Sr Solution Architect at Unity is responsible for supporting pre-sales efforts, collaborating with sales teams to develop strategies, presenting demos, and designing solutions based on customer requirements. They need extensive domain knowledge in industries like automotive and eCommerce, and must possess strong communication skills to guide customers and improve Unity's industry solutions.

The IT Disaster Recovery Associate Manager will manage the governance of the enterprise IT Disaster Recovery program, aiming to ensure the resilience of IT systems and timely recovery of operations. Responsibilities include planning and executing disaster recovery tests, assessing potential disruptions, and collaborating with key IT personnel and external partners to maintain effective recovery strategies.

The PJM Market Operator role involves facilitating wholesale electricity transactions, providing client support, monitoring client portfolios, escalating emergencies, assisting with system testing, and maintaining operational documentation across various energy markets.

As an Enterprise Customer Success Manager at Rentable, you will enhance customer relationships, drive growth and retention, manage a portfolio of enterprise clients, identify opportunities, and collaborate with cross-functional teams to meet client needs and achieve business goals. You will also mentor junior team members and ensure compliance with best practices while consistently meeting performance indicators.

The Product Designer will contribute to the growth of our marketing automation and competitive intelligence products by collaborating with product managers and developers. Responsibilities include designing user interfaces, conducting user research, and iterating design solutions to enhance user experience and business impact.

The Manager of Customer Success will enhance customer relationships, lead a team, and implement growth strategies. Responsibilities include coaching the team, managing customer accounts, ensuring data accuracy in the CRM, conducting business reviews, and collaborating with product and marketing teams to improve customer experience and retention.

As an Enterprise Customer Success Manager, you will manage a portfolio of enterprise and large mid-market customers, focusing on customer adoption, retention, and growth. You will develop relationships with key stakeholders, provide actionable insights and data analysis, and work with cross-functional teams to meet customer needs. Your role includes mentoring entry-level CSMs and ensuring compliance with best practices while achieving set goals.

The Product Designer will collaborate with product managers and developers to design user-centric interfaces and experiences for marketing automation and competitive intelligence products. Responsibilities include user research, designing features from concept to completion, and analyzing market trends to inform design decisions.

The People Operations Generalist will support the Head of People in developing and implementing HR programs, manage payroll, coordinate onboarding, administer benefits, and enhance employee experience while ensuring compliance with employment laws.