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Top Remote Customer Success Jobs in Baltimore, MD
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills:
CRMGoogle SuiteHubspot
Productivity • Software • App development • Automation
The Director of Customer Success Operations will enhance operational efficiency through strategy, systems, data analysis, team leadership, and cross-department collaboration to ensure exceptional customer outcomes.
Top Skills:
ExcelLookerPlanhatSFDCTableau
Fintech • Healthtech • Software
The Patient Advocate manages patient communications regarding medical billing via phone, chat, and email, ensuring a smooth billing experience.
Top Skills:
AthenaCarevoyantEclinicalworksElectronic Medical Record SystemsEpicGoogle SuiteMedikNextgen
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Cloud • Enterprise Web • Healthtech • Mobile • Software
Manage post-sales relationships with large enterprise clients, focusing on driving retention and utilization of TigerConnect’s platform through strategic client engagement and tailored success plans.
Top Skills:
Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
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Healthtech
Manage all customer support inquiries, handle support tickets, improve workflows, and build a customer support playbook while monitoring service metrics and customer satisfaction.
Top Skills:
Fast ApiGCPGoPythonReactReact NativeTypescript
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Fintech • Machine Learning • Mobile • Software • Financial Services
As Customer Advocate for Social Media, you'll manage online customer interactions, ensuring timely and empathetic responses while enhancing brand reputation.
Top Skills:
BrandwatchBufferHootsuitePercolateSprout Social
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Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, provide technical advice on malware analysis and threat intelligence, optimize workflows, and drive product adoption.
Top Skills:
AntivirusEdr SolutionsGhidraIda ProMalware AnalysisSecurity Operations CentersSIEMSoarThreat HuntingThreat IntelligenceThreat Intelligence PlatformsVirustotal
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Fintech • Insurance • Payments • Social Impact • Financial Services
The Experience Banker provides support via multiple channels for banking products, assists clients with inquiries, and manages ticket workflows.
Top Skills:
ChatCommunication Tools (PhoneEmailMobile Banking ApplicationsOnline Banking SystemsVideo)
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills:
Cx DesignData AnalysisSurvey Design
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
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Top remote Companies in Baltimore, MD Hiring Customer Success Roles
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