Top Operations Jobs

Leads pricing technology and operational improvement initiatives across Pricing and Sales Operations. Translates business requirements into scalable processes, system enhancements, reporting solutions, and technology roadmaps. Serves as a subject matter expert for Model N pricing, quoting, registration, and channel management capabilities while supporting Salesforce enhancements. Responsibilities include process design, testing, data analysis, reporting, training, issue resolution, change management, automation, and stakeholder alignment across business and technical teams.

Manage Microsoft Entra ID, Microsoft 365, SaaS platforms, identity governance, networking, endpoint management, access controls, and security operations. Configure Cisco Meraki and FortiGate infrastructure, support SIEM and EDR initiatives, automate provisioning and monitoring workflows, maintain IT documentation, and contribute to cross-functional systems projects and facility deployments. The role also provides technical guidance, employee lifecycle support, and operational process improvements, with approximately 10% annual U.S. travel.

Leads commerce and distribution operations across direct-to-consumer, institutional, retail, reseller, marketplace, and digital channels. Owns channel strategy, partner governance, ecommerce performance, product data, pricing, forecasting, analytics, financial controls, fulfillment strategy, anti-piracy efforts, and technology prioritization. Manages cross-functional relationships and develops teams responsible for channel operations, partner management, digital distribution, ecommerce, and marketplace activities.

Coordinates the setup, launch, and troubleshooting of pricing programs, offers, and promotions in internal reservation and pricing systems. Ensures accurate display across booking channels, communicates program details, supports Contact Center inquiries, and collaborates with Revenue Management, Marketing, Sales, and Casino teams. The role requires strong organizational, communication, problem-solving, multitasking, and Carnival reservation-system skills. It is primarily in-office in South Florida with minimal travel.

Processes ACH, payroll deduction files, domestic and international wires, check-clearing files, payment exceptions, disputes, reconciliations, and account postings. Supports transactions across ATM, ITM, Deposit2Go, mail, lockbox, and other payment channels while assisting members and staff. Ensures compliance with NACHA rules, OFAC policy, Regulation CC, BSA, AML, and related laws. Provides customer service, handles card-related requests, maintains payment entries, and manages detailed operational tasks in a hybrid banking environment.

Leads the Legal Department’s operating model, technology strategy, process improvement, budgeting, vendor and outside-counsel management, analytics, AI governance, knowledge management, and corporate entity operations. Partners cross-functionally to improve legal service delivery, automate workflows, manage spend, develop self-service tools, establish responsible AI practices, and drive adoption of new processes and platforms across a growing retail enterprise.

Coordinates the setup, launch, and troubleshooting of pricing programs, offers, and promotions within internal pricing and reservation systems. Ensures accurate display across booking channels, communicates pricing details, supports Contact Center inquiries, and collaborates with Revenue Management, Marketing, Sales, and Casino teams. Requires strong organizational, communication, problem-solving, multitasking, and Microsoft Office skills, along with familiarity with Contact Center and Carnival Cruise Line operations.

Lead NORY’s Dallas-Fort Worth expansion and summer camp operations. Develop the regional growth strategy, secure school and community partnerships, recruit and manage local educators, oversee budgets and P&L, ensure childcare and safety compliance, and drive family outreach and enrollment. Collaborate with New York headquarters on training, resources, brand alignment, and operational execution while building scalable systems for the new market.

Own revenue systems and processes spanning customer verification, provisioning, billing, contracting, entitlements, access controls, and account lifecycle management. Build scalable workflows, automations, and internal tools; partner with GTM, Product, Engineering, Finance, and Legal; support product launches; and analyze pricing, packaging, and usage. The role requires hands-on systems ownership, API and SQL fluency, SaaS billing knowledge, strong problem-solving, and cross-functional communication.

Leads the development operations function by building fundraising infrastructure, CRM governance, data-quality standards, gift administration controls, reporting dashboards, prospect and portfolio systems, process documentation, and change-management practices. Supervises a fundraising database manager, partners with Finance and cross-functional teams, supports CRM migration readiness, improves fundraising forecasting and pipeline management, and ensures accurate, scalable, and accountable operational workflows.

Leads enterprise operational process discovery, standardization, documentation, and continuous improvement. Collaborates with field subject matter experts to develop standard operating procedures, training content, dashboards, reports, and executive recommendations. Maintains SharePoint resources, supports implementation and training, mentors analysts, conducts site visits, and travels up to 50% of the time.

Leads strategy planning and business operations across Product and Engineering. Owns integrated planning, operating cadences, portfolio and investment governance, executive decision support, operational communications, performance narratives, organizational change, and action closure. Partners with Product, Engineering, Finance, Sales, Channels, Customer Success, Analytics, and executive leadership to align strategy, investments, roadmaps, transformation initiatives, and business outcomes through a consistent management system.

Own the product operations operating model from launch through scale. Build SOPs, exception taxonomies, escalation paths, metrics, and operational workflows; work directly in customer operations to identify failure patterns and automation opportunities; investigate unproductized processes; and translate operational insights into product and engineering priorities.

Owns grants management operations, process improvement, recurring deliverables, documentation, workflow tools, and cross-team coordination. The role identifies inefficiencies, designs scalable processes, tracks project timelines and dependencies using Asana, maintains operational resources, analyzes data and metrics, and resolves emerging operational issues. It requires strong judgment, communication, organization, and the ability to work independently in ambiguous environments.

Owns cross-functional business operations, initially focused on revenue operations, business analytics, AI-enabled process automation, incentives, pricing, renewals, and new product launches. The role partners closely with leadership, Finance, Sales, Client Solutions, and Engineering to build operating processes, reporting, commercial insights, account renewal plans, and scalable company systems.

Leads Money Canvas Coaching Operations, owning the coaching delivery strategy, operating model, roadmap, performance metrics, workforce planning, and service quality. Manages Coach Managers and 40+ geographically dispersed coaches, develops leadership and culture, improves engagement and retention, and drives operational excellence. Partners with Product, Engineering, Design, HR, Learning Operations, and Strategic Operations to prioritize initiatives, implement new capabilities, and improve coaching and customer experiences.

Leads the strategic and operational infrastructure supporting Sales and Customer Success, including reporting, forecasting, CRM governance, territory planning, compensation input, vendor management, and process improvement. Manages the Revenue Operations team and partners cross-functionally on systems, automation, and AI initiatives. Owns the function’s operating model, technology strategy, data quality, KPI framework, and long-term evolution.

Leads enterprise infrastructure and IT operations across distributed facilities, including networking, hybrid cloud, data centers, identity, endpoints, service desk, infrastructure security, vendors, budgets, and operational metrics. Partners with executives on technology roadmaps, AI governance, risk reduction, modernization, service quality, and business alignment. Builds and develops infrastructure teams while improving resilience, scalability, accountability, and operational performance.

Leads Commercial Operations and Customer Success, partnering with Sales, Finance, Marketing, IT, and Market Access. Oversees forecasting, sales performance, territory and quota planning, Salesforce and AcuityMD ownership, HCP targeting, payer analytics, commercial data governance, reporting, incentive compensation, and program measurement. Builds scalable processes, analytics, and decision-support tools while providing executive-level insights and driving cross-functional commercial effectiveness.

Leads operational excellence across business operations by improving workflows, implementing tooling and automation, modeling cost to serve, designing KPI systems, and driving performance reviews. Partners with Engineering, Data, Finance, and operational leaders on process redesign, launches, staffing, technology investments, and cross-functional initiatives. Supports strategy, market evaluation, partnerships, and M&A diligence while presenting data-driven recommendations to senior leadership.

Supports registrar operations involving institutional compliance, student record management, data integrity, enrollment reporting, and audit readiness. Coordinates reporting to external agencies including NSC and NSLDS, reconciles data, improves processes and system efficiency, and collaborates with academic, financial aid, and business teams. The role also supports transfer evaluations, articulation agreements, regulatory compliance, and strategic initiatives while maintaining confidentiality and meeting multiple deadlines.

Provides administrative and office support while coordinating internal and external events, meetings, travel, vendors, budgets, and employee activities. Supports HR and Finance with data entry, documentation, interview scheduling, onboarding, training logistics, invoices, audits, and reporting. Manages front desk operations, supplies, calendars, mail, written materials, and coordination with IT, Security, Facilities, and other stakeholders. Requires on-site work, domestic and occasional international travel, U.S. citizenship, and ability to obtain and maintain an active DoD security clearance.

Manages daily parking facility operations, including client service, staffing, employee training, security and cash controls, budgeting, procurement, vendor needs, accounting, maintenance, damage claims, safety, and OSHA compliance. The role hires and supervises employees, improves operational profitability and customer satisfaction, and ensures consistent adherence to company policies and procedures.

Own forecasting, pipeline analytics, GTM planning, capacity modeling, territory design, quota setting, and executive-level reporting. Partner with Sales, Finance, and GTM Systems to improve data quality and forecasting processes. Lead automation and AI initiatives, mentor teammates, and translate revenue data into strategic recommendations for leadership and board reporting.

Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.