Top Operations Jobs

Leads operational readiness and day-to-day production support for a mission-critical platform. Coordinates incident, problem, change, release, escalation, monitoring, and 24/7 service management activities across technical teams. Defines operational metrics, SLAs, runbooks, dashboards, deployment and rollback plans, and support procedures. Drives root-cause analysis, corrective actions, continuous improvement, stakeholder communications, and compliance with federal security, continuity, and reporting requirements.

Supports nonprofit operations through asset tracking, equipment records, office supply inventory, onboarding packet preparation, technology form processing, documentation, office logistics, and facilities organization. The intern helps maintain accurate operational data and an efficient, welcoming workspace while developing practical experience in business operations and nonprofit administration.

Supports global reinsurance operations by identifying workflow inefficiencies, conducting gap analyses, coordinating cross-functional improvement initiatives, and developing project plans, procedures, and operational playbooks. Analyzes performance data, supports change management and training, prepares leadership reports and presentations, and contributes to strategic planning. The role requires strong analytical, communication, stakeholder coordination, and process improvement skills, with experience in consulting or a similar field.

Leads sales and operations performance across a store network by partnering with regional leadership, analyzing business data, improving inventory and fulfillment, implementing cross-functional process enhancements, and driving sales growth, profitability, cost reduction, execution, and customer satisfaction.

Leads commercial training, field enablement, meeting and event operations, and contract workflow coordination for a biotechnology company's commercial organization. Manages training programs, national sales meetings, vendors, budgets, cross-functional stakeholders, and CLM workflows. Facilitates contracts through Legal and Procurement review, administers routing and approval processes, identifies process efficiencies, and trains business users on contracting procedures and CLM tools.

Manage the post-award purchase order and contract lifecycle for European customers, including order entry, acknowledgments, due and ship dates, customer holds, escalations, status reporting, and issue resolution. Coordinate with Sales, Supply Chain, Accounting, Trade Compliance, Quality, and Warehouse teams. Maintain customer communication, support process improvement, comply with regional and aerospace requirements, and provide data-entry backup as needed.

Supports day-to-day office operations for a sports hospitality account, including scheduling, meetings, supplies, records, correspondence, and client relationships. Assists with recruitment, onboarding, time tracking, HR administration, and account management while maintaining policy compliance and a positive workplace culture. The coordinator may also support live events through security, ticket scanning, ushering, guest services, or supervisory duties.

Supports day-to-day office operations for a sports hospitality account, including scheduling, supplies, filing, correspondence, client relationships, recruitment, onboarding, time tracking, recordkeeping, and policy compliance. The coordinator assists management, responds to inquiries, supports events when needed, and maintains organized, professional operations while managing multiple priorities.

Leads ambassador service operations across multiple Manhattan and Brooklyn programs. Oversees staffing, deployment, training, customer relationships, service quality, labor costs, reporting, equipment, payroll, compliance, and business development. The role requires hands-on leadership, stakeholder communication, operational improvement, weekend and multi-shift flexibility, regional travel with overnight stays, and physical work outdoors.

Supervise Ambassador Team operations, including recruitment, onboarding, training, staff deployment, problem solving, supply purchasing, inventory, reporting, budgeting, quality assurance, and field coaching. The role requires outdoor work in all weather, schedule flexibility, event support, customer-facing leadership, and continuous improvement of public-space services.

Contact existing clients to provide product guidance, resolve questions and concerns, identify issues, update information, support accounts receivable collection, and tailor communications to client needs. The role emphasizes empathetic customer service, active listening, online computer work, collaboration with internal teams, and support for other customer service groups.

Oversee operational excellence, quality compliance, process improvement, performance analysis, audit preparation, facility standards, and leadership development across a portfolio of plasma donation centers. Act as the liaison between center leadership and corporate teams, resolve operational deficiencies, support regulatory inspections, advise on employee matters, and assist with recruiting and management development. Requires frequent overnight travel to multiple facilities.

Leads IT infrastructure and operations across hybrid cloud, on-premises, HPC, engineering compute, storage, networking, security, CI/CD, and employee technology. Owns capacity planning, disaster recovery, IAM, endpoint security, compliance readiness, service desk operations, budgets, vendors, and facilities technology. Manages and grows the IT team while supporting semiconductor and AI engineering workloads, protecting design IP, and ensuring infrastructure readiness for tape-outs and product releases.

Processes deposit operations exceptions accurately and within deadlines, coordinating with department leads and managers to reduce risk and prevent losses. Reviews exception items, supports second-day operations such as returns, adjustments, check processing, and deposit maintenance, and handles confidential banking information. The role requires strong attention to detail, organization, communication, multitasking, and knowledge of branch operations, compliance regulations, retirement savings products, and Microsoft 365.

Leads AI infrastructure strategy and operations for GPU capacity, forecasting, resource allocation, governance, and investment planning. Develops demand models, quantitative business cases, dashboards, and scenario analyses while coordinating Product, Engineering, Infrastructure, and Finance teams. Identifies capacity risks, drives migrations and cost optimization, and communicates technical recommendations to executives. The role requires substantial experience with AI infrastructure, cloud capacity planning, financial modeling, analytical tools, and cross-functional strategy.

Delivers GTM commercial analysis, dashboards, reporting, forecasting, workflow automation, and AI-assisted solutions. Partners with commercial, Finance, Data & Analytics, IT, and regional teams to improve decision-making, standardize metrics, validate outputs, resolve data issues, and reduce manual work. Owns assigned initiatives, documents business logic, supports testing and adoption, and develops reusable capabilities across regions.

Leads global operations for Gartner’s C-Level Communities organization, partnering with executive leadership to improve organizational effectiveness, scalability, governance, and execution. Responsibilities include identifying process improvements, driving strategic initiatives, coordinating cross-functional stakeholders, supporting technology and data integration, optimizing territory planning, leading change management, and providing executive-level reporting. The role requires strong business acumen, quantitative and qualitative analysis, strategic planning, communication, and senior stakeholder influence.

Supports program office leadership by managing governance documents, operational instructions, training programs, taskings, communications, permissions, procurement, records management, and organizational forums. Advises senior customer stakeholders, coordinates cross-functional processes, tracks deadlines, maintains management systems, and ensures timely completion of business and acquisition operations products. Requires strong organization, writing, judgment, customer service, and knowledge of NRO structures and processes.

Leads day-to-day business operations and execution across sales, marketing, customer success, and service. Builds and manages teams, drives hiring and onboarding, translates priorities into measurable initiatives, improves customer lifecycle performance, removes blockers, and implements AI agents and workflows using tools such as ChatGPT and Claude. Partners with the CEO to establish repeatable processes that support customer acquisition, activation, retention, and growth.

Leads pricing technology and operational improvement initiatives across Pricing and Sales Operations. Translates business requirements into scalable processes, system enhancements, reporting solutions, and technology roadmaps. Serves as a subject matter expert for Model N pricing, quoting, registration, and channel management capabilities while supporting Salesforce enhancements. Responsibilities include process design, testing, data analysis, reporting, training, issue resolution, change management, automation, and stakeholder alignment across business and technical teams.

Manage Microsoft Entra ID, Microsoft 365, SaaS platforms, identity governance, networking, endpoint management, access controls, and security operations. Configure Cisco Meraki and FortiGate infrastructure, support SIEM and EDR initiatives, automate provisioning and monitoring workflows, maintain IT documentation, and contribute to cross-functional systems projects and facility deployments. The role also provides technical guidance, employee lifecycle support, and operational process improvements, with approximately 10% annual U.S. travel.

Leads commerce and distribution operations across direct-to-consumer, institutional, retail, reseller, marketplace, and digital channels. Owns channel strategy, partner governance, ecommerce performance, product data, pricing, forecasting, analytics, financial controls, fulfillment strategy, anti-piracy efforts, and technology prioritization. Manages cross-functional relationships and develops teams responsible for channel operations, partner management, digital distribution, ecommerce, and marketplace activities.

Coordinates the setup, launch, and troubleshooting of pricing programs, offers, and promotions in internal reservation and pricing systems. Ensures accurate display across booking channels, communicates program details, supports Contact Center inquiries, and collaborates with Revenue Management, Marketing, Sales, and Casino teams. The role requires strong organizational, communication, problem-solving, multitasking, and Carnival reservation-system skills. It is primarily in-office in South Florida with minimal travel.

Processes ACH, payroll deduction files, domestic and international wires, check-clearing files, payment exceptions, disputes, reconciliations, and account postings. Supports transactions across ATM, ITM, Deposit2Go, mail, lockbox, and other payment channels while assisting members and staff. Ensures compliance with NACHA rules, OFAC policy, Regulation CC, BSA, AML, and related laws. Provides customer service, handles card-related requests, maintains payment entries, and manages detailed operational tasks in a hybrid banking environment.

Leads the Legal Department’s operating model, technology strategy, process improvement, budgeting, vendor and outside-counsel management, analytics, AI governance, knowledge management, and corporate entity operations. Partners cross-functionally to improve legal service delivery, automate workflows, manage spend, develop self-service tools, establish responsible AI practices, and drive adoption of new processes and platforms across a growing retail enterprise.